Business Dev Specialist I - Houston, TX

Military Spouse Corporate Career Network•Houston, TX
•Onsite

About The Position

The Business Development Specialist I owns the accuracy and integrity of customer and account data in the Customer Relationship Management (CRM) system and provides technical support to the sales and account management team. The role also serves as a point of contact and liaison with other functional groups for pre-deal issues during the sales cycle. The position is on-site in Houston, Texas, with travel as needed to meet business needs and in-person attendance for training, all-hands meetings, and other meaningful engagements.

Requirements

  • Proficiency with Microsoft Office Suite applications.
  • Strong written and oral communication skills.
  • Strong analytical skills, attention to detail, problem-solving and conflict-resolution skills, time management, and independent decision-making.
  • Demonstrated ability to build and maintain relationships effectively with internal and external customers.
  • Flexibility to handle multiple daily deadlines and adapt to changing priorities.

Nice To Haves

  • Bachelor’s degree.
  • Energy or utility experience.
  • Customer service experience.
  • Salesforce or CRM experience.

Responsibilities

  • Manage CRM data entry and maintenance, including creating opportunities, offers, and pricing scenarios; maintaining accurate customer and account information; updating records for changes such as ownership transfers; establishing and maintaining account hierarchies; and handling nonstandard requests.
  • Provide data and technical support to Business Development Managers and Account Managers, applying knowledge of regional utility requirements to support customer and sales needs.
  • Liaise between sales and cross-functional teams by responding to requests for proposals, supporting data validation and contract execution, and coordinating nonstandard requests with pricing and legal teams.
  • Support process improvement through ad hoc projects, data cleanup, new-hire training, development of process efficiencies, and system testing.
  • Travel as necessary to meet business needs and attend training, all-hands meetings, and other meaningful engagements in person.

Benefits

  • Bonus program.
  • 401(k) with company match.
  • Employee stock purchase program.
  • Medical, dental, and vision benefits, including wellbeing programs.
  • Disability and life insurance benefits.
  • Paid time off for vacation, holidays, and sick days.
  • Comprehensive benefits package.
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