Business Consultant

Brown and Caldwell•Wailuku, HI

5d•Hybrid

About The Position

Join a nationally significant effort advancing a resilient, healthy Maui community. Your work will support recovery that strengthens long‑term sustainability by aligning water, wastewater, stormwater, reuse, and watershed outcomes for community rebuilding. In this role, you will deliver strategic capacity as an extension of a multidisciplinary team, translating complex challenges into actionable strategies through effective engagement approaches and facilitation. This Business Consulting role is responsible for completing projects that include comprehensive assessments, analyses, development and implementation of transformation strategies and implementation plans for our client’s businesses. Project elements can include strategic planning, organizational development, comprehensive planning, policy and procedure development, business process mapping, evaluation and development, and change management efforts. This role focuses on overall project delivery, solving moderately complex problems, and providing guidance and training to less experienced colleagues. This position will make informed decisions within the practice area’s broad guidelines and policies.

Requirements

Working proficiency in systems thinking competency for analyzing organizational and business needs.
Working proficiency in researching, developing and communicating an understanding of a client’s essential or critical business factors.
Working proficiency in organizational function and structure.
Working proficiency in the application of organizational development and management principles.
Working proficiency in workforce development, performance improvement and organizational design.
Strong facilitation and interview skills.
Strong communication (written and oral) and presentation skills.
Strong proficiency in business process analysis, mapping, and development skills.
Working proficiency in managing multi-disciplinary teams including subconsultants
Ability to navigate significant uncertainty while supporting informed decision-making.
Typically, a minimum of 5 years of experience in a related role.
Experience in analyzing organizational and business needs, organizational development, and change management.
Typically certified in the SMS Framework, and progressing through the SMS competencies.

Nice To Haves

Conduct targeted and/or comprehensive organizational and business assessments and develop actionable implementation strategies and roadmaps, including identification of risks, opportunities, and decision points to enhance operations, alignment, and program effectiveness.
Support organizational effectiveness, governance alignment, and change readiness in environments requiring sustained community trust and extensive cross-agency coordination.
Execute stakeholder engagement and communications planning, including development of communication materials, support to internal task leads for task‑specific engagement, and mapping of program‑level engagement processes
Provide strategic advisory support on engagement and communications approaches to ensure alignment with broader organizational initiatives, recovery goals, governance frameworks, and policy priorities
Facilitate in-person and/or virtual stakeholder workshops across a diverse array of project, program, or other engagement needs to elicit input, foster alignment, and achieve desired engagement outcomes.
Advise on the selection and use of engagement tools and channels to support integration with existing or future organizational systems and alignment with program‑level engagement processes.
Coordinate with multidisciplinary teams and manage subconsultants to ensure alignment with project objectives, delivery expectations, and quality standards, while translating complex technical concepts into clear, understandable information for diverse audiences.
May provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.
Manage and coordinate consultant teams while guiding clients through informed decision‑making and providing strategic advisory support to program leadership.
Developing proficiency in governance and policy development
Developing proficiency in the application of digital solutions, AI tools, and technology systems.
Developing leadership skills to inspire and guide a team.
Developing proficiency in governance and policy development. Specifically, familiarity with Hawaii‑specific water regulations, water policy frameworks, and permitting requirements.
Experience working with public sector governance is an asset.
Preference given to experience specifically related to water, wastewater, and/or stormwater sector in Hawaii
A relevant degree or equivalent experience in business administration, management, communications, urban planning, public policy or a related field.

Responsibilities

Conduct targeted and/or comprehensive business assessments and development of implementation strategies and plans for our clients to enhance their operations and efficiency.
Execute efforts to support Client’s development of comprehensive planning approaches and practices that connect strategic goals and objectives to implementation.
Develop guidelines, processes, and procedures for client assigned functional areas to bolster operational efficiency and effectiveness.
Execute organizational development and management services for clients to achieve organizational excellence.
Identify potential risks to both BC and client organization, and ensure proper governance and policy development.
Flexibility to adapt and execute various additional assignments based on evolving needs.