Business Consultant

Centric Software • Campbell, CA

2d

About The Position

The Business Consultant is the core functional expert responsible for translating customer business needs into a working solution. This role leads the blueprinting phase, configures the application hands-on, and supports testing to ensure the solution meets defined requirements. It also contributes in pre-sales by understanding client needs and performing scoping aligned with the platform. Additionally, the role drives clear, consistent communication with the customer to ensure a smooth implementation aligned with the project plan and methodology.

Requirements

• Strong Stakeholder Management: Ability to actively listen, identify and translate client requirements from concept into design for implementation, leading scoping workshops and project kick-offs.
• Strong consulting and stakeholder management experience, including executive-level engagement.
• Functional expertise in PXM (PIM, DAM, Syndication, Data Governance) including the ability to independently perform system configurations.
• Ability to translate complex business processes into scalable solution designs
• Strong understanding of industry standard business processes (apparel, F&B, Beauty, Consumer electronics, manufacturing etc.) and the ability to map industry-relevant processes to application capabilities.
• Proven ability to prepare for and effectively lead client scoping workshops, documenting project design requirements, and communicate functional trade-offs to business users.
• Proven experience with platforms such as Shopify, Magento and Salesforce Commerce Cloud, with a strong grasp of underlying data models and API integrations.
• Solid understanding of product data requirements and distribution to channels such as Amazon, marketplaces and retail partners; experience with aligning data models to channel-specific standards is an advantage.

Nice To Haves

• Client Adoption: Successful go-live with strong user adoption and business engagement across delivery process.
• Solution Quality: High-quality, scalable configurations delivered with minimal rework.

Responsibilities

• Lead client workshops to define business requirements and translate them into scalable PXM solution designs and functional blueprints.
• Coach clients through defining requirements, reviewing and validating these aligned to the project scope.
• Test configurations prior to client hand-over.
• Produce high-quality functional specifications and solution blueprints aligned with best practices.
• Configure PXM solution (data model, workflow, syndication) aligned with client approved designs.
• Work collaboratively with the PXM consulting team to ensure configurations adhere to best practices and performance standards defined by the Project Team Lead.
• Own functional integrity across SIT and UAT, ensuring solutions meet business requirements and are production-ready.
• Proactively communicate with clients to ensure the solution meets the envisioned expectations and requirements.
• Act as a functional point of contact, managing communication, expectations, and delivery alignment with client stakeholders.
• Support partner onboarding and capability development to scale PXM delivery.
• Actively participate in partner workshops and enablement programs, providing constructive feedback on PXM delivery capabilities.

Benefits

• Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed