Business Consultant

Q2 Software • Austin, TX

22h • Hybrid

About The Position

Q2 is seeking a Business Consultant to work closely with a team of implementation professionals responsible for implementing Q2 products and solutions for our Integrated Services clients. The Business Consultant will be the consultative “voice of Q2”, responsible for advising clients on the appropriate solutions based on their strategy and goals. Typically involves interaction with sales, systems engineering, product development, and other members of cross-functional teams. May communicate in various forms to Q2 and Client Executive level staff. These types of communication can include emails, presentations, and formal and informal ad hoc meetings. These communication events can include consultative recommendations, setting expectations, determining scope, and negotiating and facilitating conflict resolution.

Requirements

• Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
• Familiarity with enterprise software deployment architecture and methodologies
• Domain knowledge of financial institution operations, particularly money movement and the technologies supporting those processes
• Excellent written/oral communication skills and the ability to present and interact with multiple levels of client stakeholders, including leadership
• Collaborative with strong problem solving and critical thinking skills
• Demonstrates initiative and the ability to act independently with little oversight
• Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task
• Passion for improving processes and a commitment to client satisfaction and advocacy
• Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines
• Ability to travel up to 20% of the time
• This position requires fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

• Act as a subject matter expert in product features, functionality and how those impact the client environments from setup to delivery
• Utilize scoping methods to determine appropriate solution, sizing, and dependencies for new scope requests from the client
• Collaborate with Solutions Architect and development resources to ensure suggested solutions are feasible
• Collaborate with Business Analysts to ensure client requirements and implementation objectives are aligned from a feature and functionality perspective
• Work with client and internal Q2 teams to ensure that the proposed approach is the best practice or leverages the most effective path to success, technically and operationally
• Help the implementation teams identify any structural or design risks and ensure mitigation plans are in place and documented by the project manager, so the proper risk profile is communicated and managed to
• Responsible for maintaining knowledge of the client’s individual environment, making recommendations for products and features for which the client is not utilizing
• Monitor and review Q2 release notes, presenting tailored release updates of items important to the client
• Ensure product implementations and customizations knowledge is documented and accessible across teams for future client benefit
• Facilitate demos on product features and custom development

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees