Business Consultant

Corpay • Richmond, VA

2d • Remote

About The Position

Corpay is seeking a Business Consultant to serve as the technical subject matter expert across all ERP-integrated implementations within the Corpay Complete platform. You will be focused on leading and mentoring a team of Business Consultants and managing individual project work sitting within the Implementations team, reporting to the Director of Implementations, SaaS, and working with multiple stakeholders.

Requirements

• 6+ years of experience in implementations, client support, or customer-facing consulting roles
• Hands-on experience with ERP systems and integrations. NetSuite, Microsoft Dynamics, or Sage Intacct strongly preferred
• Working knowledge of REST APIs, webhooks, and data exchange concepts; ability to configure and troubleshoot integrations without writing code
• Strong understanding of Accounts Payable processes and financial workflows
• Demonstrated ability to serve as a technical liaison, translating client requirements into integration specs and communicating technical concepts in plain language
• Excellent client-facing and consulting skills; comfortable facilitating virtual meetings and presentations with both technical and non-technical audiences
• Experience managing multiple concurrent projects in various phases simultaneously
• Familiarity with project management tools and techniques
• Accounting knowledge strongly preferred
• Knowledge of the payment processing industry preferred
• Bachelor's degree required; or equivalent combination of education and experience

Responsibilities

• Serving as the technical SME on ERP-integrated implementations, supporting SaaS PMs from kickoff through go-live
• Building and configuring the integration connection between Corpay Complete and each customer’s ERP system to ensure accurate data sync across purchase orders, invoices, payments, cards, and expenses
• Communicating directly with clients to understand integration requirements, then relaying specifications to the internal integrations team
• Applying Corpay Complete logic and methodologies to provide tailored recommendations to customers
• Owning all integration testing and validation to ensure data flows as expected before go-live
• Managing complex project assignments within an individual portfolio of approximately 20 concurrent implementations
• Providing training and mentoring to fellow Business Consultants on platform knowledge, integration processes, and client engagement
• Conducting consistent reviews and touchpoints with Business Consultants to monitor project health and team development
• Identifying knowledge gaps across the team and creating targeted support and training opportunities
• Driving team culture, morale, and a collaborative working environment, and participating in all relevant leadership meetings
• Assisting the Director of Implementations with HR functions and responsibilities as a junior management resource
• Continuously learning new ERP integrations and staying current on all Corpay Complete platform enhancements
• Assisting with creating and updating documentation on ERP integrations with Corpay Complete
• Participating in process improvement projects to enhance team efficiency and scalability
• Contributing to further development of the Corpay Complete platform through feedback and participation in product initiatives
• Conducting internal (Sales) and direct client outreach as needed

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level