Business Banking Relationship Manager II (Dallas)

Fifth Third Bank • Frisco, TX

4d

About The Position

The Business Banking Relationship Manager II is responsible for business development, relationship management, and client experience for companies with annual gross sales of at least $2 million and generally less than $10 million. The role serves as a trusted advisor to business owners, helping them achieve personal and business financial goals through tailored solutions. It collaborates with product partners using the One Bank Sales Cycle to understand clients’ holistic needs, identify opportunities, and grow revenue through loans, deposits, treasury management, and other applicable banking services. The position may be located in a financial center.

The role is accountable for managing risk in accordance with the Bank’s risk appetite and policies, while delivering a positive experience for customers and colleagues. It develops new relationships, retains and expands profitable client relationships, coordinates client-facing activities, and partners with portfolio managers and credit officers on credit requests. The position also monitors customer financial performance, credit exposure, and industry trends, and completes administrative responsibilities in a timely manner.

The position is based in Dallas, Texas. It involves a normal office environment, extended viewing of a CRT screen, and regional or local travel; frequent travel may be possible depending on assignment. Fifth Third describes its Total Rewards as including comprehensive benefits and differentiated compensation. The role is eligible for an incentive compensation plan, with payments based on company, business-line, and/or individual performance.

Requirements

• Bachelor’s degree or equivalent work experience.
• Minimum of 3 years of sales experience.
• Formalized credit training or equivalent credit risk experience.
• Proven ability to build new and existing client business and provide a positive client experience.
• Strong business acumen, including detailed analysis, financial statement review, and knowledge of advanced accounting principles.
• Thorough knowledge of commercial and treasury management services, as well as alternative lending and financing options.
• Ability to assess client needs, profitability drivers, and corporate and personal life-cycle needs to optimize financial solutions.
• Effective problem-solving and analytical skills, including the ability to handle and prioritize multiple tasks.
• Strong verbal and written communication skills, especially face-to-face negotiation and group presentation experience.
• Ability to promote high-performing work groups through personal actions and leadership influence.
• Ability to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Ability to travel regionally or locally.

Nice To Haves

• At least 3 years managing business banking or commercial relationships.
• Underwriting experience.
• Familiarity with prospecting and CRM sales tools.
• Microsoft certifications.

Responsibilities

• Prospect for new clients using referral sources, existing clients, financial centers, and centers of influence.
• Work with product partners to analyze, evaluate, and develop tailored relationship strategies for clients and prospects.
• Attend community and industry forums, conferences, and meetings to expand relationship networks and referral sources and to deepen knowledge of trends, practices, services, and the competitive landscape.
• Retain and grow long-term profitable lead client relationships.
• Cross-sell applicable Fifth Third products and services to business customers and their owners or senior management, with the goal of becoming their lead or primary bank.
• Plan and conduct relationship strategy and review meetings with product partners.
• Coordinate client-facing activities, including credit support and other product partners.
• Conduct pre-call planning, use the One Bank Consultative Sales approach, and follow up promptly after calls.
• Use the Bank’s CRM system to track client activity, prepare call reports, and manage the pipeline.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow established Portfolio Management guidelines.
• Meet credit standards and metrics relating to asset quality, credit administration, financial statement documents, covenant data integrity, matured notes, document exceptions, and RAROC.
• Monitor customer financial performance, condition, and industry trends to assess credit exposure and appropriate pricing.
• Complete administrative responsibilities in a timely manner.
• Follow Bank policies and procedures, identify and manage risks, and support a positive customer and colleague experience.

Benefits

• Comprehensive benefits programs supporting employees’ and their families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.
• Eligibility to participate in an incentive compensation plan based on company, business-line, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level