About The Position

The Business Banking Center Manager III leads and motivates a sales team pursuing small business and consumer clients, while serving as a key point of contact for clients. The role is responsible for achieving individual and team sales and service goals by providing a range of business banking services, with an emphasis on deposit, treasury management, and loan products. The manager demonstrates knowledge of installment loan options and provides a broad base of financial and credit services. The position involves building and maintaining relationships, collaborating across the organization, and motivating others to act. It operates at a fast pace while meeting established guidelines and serving a diverse audience. The manager represents the Bank in the community, drives Work Perks Banking initiatives with business clients, and may assist other departments as needed. The role requires local business-day travel and may involve occasional out-of-area or overnight travel. Evening and weekend work may be requested for special program events.

Requirements

  • Associate’s degree or equivalent.
  • Five years of banking experience with external business development.
  • Valid driver’s license that is not a learner’s, restricted, or to-and-from-work license, and a driving history meeting Bank standards.
  • Must be legally authorized to work in the United States.
  • Selected candidates must complete pre-employment screening, including criminal history, global, drug, and employment credit checks, and a driving record check if applicable.

Nice To Haves

  • Bachelor’s degree or higher.
  • Treasury management sales experience.
  • Consumer lending background and business lending experience.
  • Bilingual language skills.
  • Driven and motivated self-starter.
  • Strong financial acumen and understanding of risk management.
  • Passion for proactive sales and prospecting new business.
  • Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
  • Strong work ethic, attention to detail, and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

  • Train and coach a sales team pursuing small business and consumer clients.
  • Serve as a key point of contact for clients and provide exceptional service to a diverse audience.
  • Achieve individual and team sales and service goals by providing business banking services, especially deposit, treasury management, and loan products.
  • Demonstrate knowledge of installment loan options and provide financial and credit services.
  • Participate in and represent the Bank in the community.
  • Drive Work Perks Banking initiatives with business clients.
  • Build and maintain relationships and collaborate within the organization to motivate and support others.
  • Assist other departments as needed.
  • Treat clients and associates with respect and consideration.
  • Travel locally during the business day and, as needed, outside the area or overnight.

Benefits

  • Scorecard-based incentive plan, with incentives earned quarterly based on performance against defined metrics.
  • Insurance benefits.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
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