Personal Banking - Banking Center Manager (VISTA)

NBH Bank•Justin, TX

23h

About The Position

The Banking Center Manager leads a banking center team in serving small business and consumer clients. The role trains and coaches a sales team, serves as a key client contact, and is accountable for individual and team sales and service goals. It provides a full range of business banking services, with an emphasis on deposit, treasury management, and digital solutions, and requires strong knowledge of deposit products and services. The manager also represents the Bank in the community, drives banking center initiatives with business clients, and assists other departments as needed. The position requires collaborative relationship-building, motivating others, and working efficiently in a fast-paced environment while following established guidelines. Associates must maintain current knowledge of and comply with applicable regulations, Bank policies and procedures, and safety and operational requirements, including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. The role requires driving with a valid, qualifying driver’s license and a driving history meeting Bank standards. Travel is primarily local during the business day, though some out-of-area and overnight travel may be expected. Evening and weekend work may be requested for special program events. Certain tasks may require grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead. The position is eligible for a scorecard-based incentive plan, with quarterly incentives based on performance against defined metrics. Benefits include insurance, a 401(k), an associate stock purchase program, paid time off, and associate banking perks. The Bank provides training and coaching during onboarding and on the job, and describes opportunities for advancement as associates demonstrate success.

Requirements

Associate degree or equivalent; equivalent experience is considered.
At least 1 year of banking experience with external business development.
Valid driver’s license that is not a learner’s, restricted, or work-only license, and a driving history that meets Bank standards.
Legally authorized to work in the United States; employment eligibility verification is required at hire.
Complete pre-employment criminal history report, global screen, drug screen, employment credit report, and, if applicable, driving record.

Nice To Haves

Bachelor’s degree or higher.
Treasury Management sales experience.
Bilingual language skills.
Driven and motivated self-starter.
Strong financial acumen and understanding of risk management.
Passion for proactive sales and prospecting new business.
Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
Strong work ethic, attention to detail, and ability to complete work accurately.
Ability to think logically, analyze situations, and make sound decisions.
Ability to handle multiple tasks simultaneously.
Capacity to work with multiple computer and software systems.
Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

Build and maintain relationships while working cooperatively with and through others.
Collaborate within the organization and motivate team members.
Train and coach a sales team pursuing small business and consumer clients.
Serve as a key point of contact for clients and provide exceptional service to a diverse audience.
Help the team and the manager achieve sales and service goals by providing business banking services, emphasizing deposit, treasury management, and digital solutions.
Demonstrate knowledge of deposit products and services.
Participate in and represent the Bank in the community, including driving banking center initiatives with business clients.
Assist other departments as needed and maintain positive relationships with clients and associates.
Maintain current knowledge and comply with applicable regulations, Bank policies and procedures, and safety and operational guidelines, including BSA and OFAC requirements.
Work efficiently and accurately at a fast pace within established guidelines.