About The Position

Responsible for the supervision, direction, and oversight of a growing Banking Center, with a strong emphasis on employee coaching and mentoring to achieve branch deposit and growth goals and foster employees’ future professional development. The role oversees daily Banking Center operations and profitability, manages risk and compliance, leads sales and client service efforts, and represents the bank in the local community. The position requires regular and predictable attendance and completion of required training.

Requirements

  • Five or more years of retail banking experience preferred.
  • Prior supervisory experience preferred.
  • PC skills, including proficiency in Microsoft Word and Excel.
  • Ability to lead and motivate teams.
  • Ability to listen actively to identify client needs and concerns.
  • Ability to consistently deliver exceptional client service.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to protect the confidentiality and privacy of others and of company documents and records.
  • Problem-solving and analytical ability.
  • High degree of attention to detail.
  • Good written and verbal communication skills.
  • Ability to travel to all locations and travel overnight as needed for meetings, projects, seminars, and other purposes.

Nice To Haves

  • Five or more years of retail banking experience.
  • Prior supervisory experience.
  • Bachelor’s degree.

Responsibilities

  • Oversee the daily operations and profitability of assigned Banking Center(s).
  • Conduct weekly and monthly branch sales meetings.
  • Administer bank policies, procedures, and regulations to support effective branch operations and minimize risk; manage losses and other risk issues, keep financial losses within acceptable guidelines, and meet compliance requirements.
  • Supervise, coordinate, coach, and counsel staff to support achievement of assigned goals.
  • Use customer, product, and procedural knowledge to handle complex client transactions.
  • Supervise assigned staff and exercise managerial authority concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
  • Work with the Regional President to set goals for referral programs with business units and ensure branch staff develop strong product and process knowledge.
  • Lead sales of bank products and services to build usage, strengthen relationships, and migrate customers to more appropriate channels.
  • Participate in team meetings, community events, and organizations; represent the bank in local community organizations.
  • Maintain regular and predictable attendance.
  • Complete all 1 Source University and position-related compliance training.
  • Understand and comply with applicable laws and regulations.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service