About The Position

Responsible for the supervision, direction, and oversight of a growing banking center, with a strong emphasis on coaching and mentoring employees to achieve deposit and growth goals and support their professional development. The role oversees daily operations and profitability, manages risk and compliance, leads sales and referral efforts, and represents the bank in the local community. Regular and predictable attendance is essential.

Requirements

  • Five or more years of retail banking experience preferred.
  • Prior supervisory experience preferred.
  • Proficiency in Microsoft Word and Excel; good PC skills.
  • Ability to lead and motivate teams.
  • Ability to listen actively to identify client needs and concerns.
  • Ability to consistently deliver exceptional client service.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to protect the confidentiality and privacy of others and company documents and records.
  • Problem-solving and analytical ability.
  • High degree of attention to detail.
  • Good written and verbal communication skills.
  • Ability to travel to all locations and overnight as needed for meetings, projects, seminars, and other business needs.
  • Ability to sit, stand, and walk; operate a keyboard and other office equipment; reach with hands and arms; and talk or hear. Occasionally stoop or kneel and lift or move up to 10 pounds.

Nice To Haves

  • Bachelor's degree preferred.
  • Five or more years of retail banking experience preferred.
  • Prior supervisory experience preferred.

Responsibilities

  • Oversee the daily operations and profitability of assigned banking center(s).
  • Conduct weekly and monthly branch sales meetings.
  • Administer bank policies, procedures, and regulations to support effective operations and minimize risk.
  • Manage losses and other risk issues, keep financial losses within acceptable guidelines, and ensure compliance requirements are met.
  • Supervise, coordinate, coach, and counsel staff to support achievement of assigned goals.
  • Handle complex client transactions using customer, product, and procedural knowledge.
  • Exercise managerial authority over staffing, performance appraisals, promotions, salary recommendations, and terminations.
  • Work with the Regional President to set goals for referral programs with business units and ensure branch staff develops strong product and process knowledge.
  • Lead sales of bank products and services to increase usage, strengthen relationships, and migrate customers to more appropriate channels.
  • Participate in team meetings, community events, and organizations; represent the bank in local community organizations.
  • Complete all 1 Source University and position-related compliance training, and understand and comply with applicable laws and regulations.
  • Perform other duties as assigned.
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