Business Banker (LO) - Bay Hill,FL

Wells Fargo•Orlando, FL

3d•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship deepening through acquiring new clients. It delivers a branded, client-centric experience and positions Wells Fargo as a trusted partner. The Business Banker learns clients’ goals, operations, and financial needs; recommends appropriate banking and digital solutions; and serves as an advisor on business accounts, credit, treasury services, and digital tools. The role also prospects and networks to develop referrals, collaborates with internal banking channels, and partners with Relationship Managers and Lending Officers on complex structures while following underwriting, risk, and compliance requirements. This Loan Originator position may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member. The role does not include taking an application or offering or negotiating terms for a dwelling-secured transaction. LO registration is required at employment, along with applicable regulatory qualification and ongoing screening requirements. The position is not eligible for visa sponsorship. Banker placement may be within 10 miles of the applied-to branch.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
Must meet Consumer Financial Protection Bureau qualification requirements and applicable financial responsibility, character, general financial fitness, and criminal background standards for Loan Originator positions.
Must complete LO registration at the time of employment and meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year managing a dedicated book of small business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer service experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and the value of mobile banking options.
Ability to interact with integrity and professionalism with customers and employees.
Experience mentoring and peer-coaching others.
Spanish bilingual ability is a plus.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, through onboarding, relationship development, and new-client acquisition.
Understand clients’ business goals, operations, priorities, and financial needs, and provide tailored financial recommendations in accordance with policies and procedures.
Offer business accounts, credit, treasury services, digital tools, and other Wells Fargo financial solutions suited to client needs.
Use available tools and product knowledge to explain financial solutions and digital services to business clients.
Prospect and network with external and internal partners to generate high-quality referrals and grow the small business customer base.
Collaborate with internal banking channels to support business owners and develop the full customer relationship.
Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms for those products.
Meet applicable LO registration, regulatory, policy, and ongoing screening requirements.