Business Banker (LO) West Fargo

Wells Fargo Bank • West Fargo, ND

8d • Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship growth to acquiring new clients. The Business Banker delivers a client-centric experience and acts as a trusted partner by understanding clients’ business goals and financial needs and recommending appropriate Wells Fargo products and services.

The role offers business accounts, credit, treasury services, and digital tools, while using available resources to provide tailored recommendations in accordance with policies and procedures. The Business Banker prospects and networks with external and internal partners, collaborates across banking channels, and works with Relationship Managers and Lending Officers on complex structures. This loan-originator position may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member, but does not involve taking applications or offering or negotiating terms for such transactions. The position is based at the West Fargo branch, with placements potentially within 10 miles of the branch. It is not eligible for visa sponsorship.

Requirements

• At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
• Meet Consumer Financial Protection Bureau qualification requirements for Loan Originator positions and comply with related Wells Fargo policies.
• Meet applicable financial responsibility, character, general financial fitness, and criminal background standards, as well as ongoing regulatory screening requirements.

Nice To Haves

• At least 2 years of in-branch business banking experience.
• At least 1 year managing a dedicated book of business customers across an assigned territory.
• Proficiency in sourcing, acquiring, building, and maintaining customer and colleague relationships.
• Experience using business acumen to provide financial services consultation to business customers.
• Extensive knowledge of bank lending programs, credit policies, and specialty products.
• High motivation and ability to meet team objectives while maintaining individual performance.
• Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
• Customer service experience handling complex transactions across multiple systems.
• Knowledge of retail compliance controls, risk management, and loss prevention.
• Ability to educate customers about technology and the value of mobile banking options.
• Ability to interact with customers and employees with integrity and professionalism.
• Experience mentoring and peer-coaching others.
• Fluency in Spanish is a plus.

Responsibilities

• Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales.
• Own the client journey, including onboarding, deepening relationships, and acquiring new clients.
• Understand and offer Wells Fargo financial solutions and digital services, making tailored recommendations to business clients.
• Analyze clients’ operations, priorities, goals, and financial needs to recommend suitable solutions while following policies and procedures.
• Serve as a trusted advisor by offering business accounts, credit, treasury services, and digital tools.
• Prospect and network with external and internal partners to generate referrals and grow the small business customer base.
• Collaborate with internal banking channels to support business owners and build comprehensive client relationships.
• Partner with Relationship Managers and Lending Officers on complex structures and ensure alignment with underwriting policies and risk guidelines.
• Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
• Follow applicable risk, compliance, and other Wells Fargo policies and procedures, escalating and addressing issues appropriately.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement
• Potential sales incentives, discretionary bonuses, and/or restricted stock units, depending on role and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed