Business Banker (LO) Santa Fe, NM

Wells Fargo•Santa Fe, NM

6d•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The banker provides a branded, client-centric experience and serves as a trusted partner to business owners. The position involves understanding clients’ goals, operations, and financial needs; recommending tailored financial solutions; and offering business accounts, credit, treasury services, and digital tools. The banker actively prospects, networks, and collaborates with internal partners to generate referrals and support customers’ broader banking relationships. For complex structures, the banker partners with Relationship Managers and Lending Officers and follows underwriting, risk, and compliance requirements. This Loan Originator (LO) position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The position assists customers without taking applications or offering or negotiating terms for dwelling-secured transactions. LO registration is required at employment, along with applicable regulatory qualification and screening requirements. The role is based at 770 Saint Michaels Dr., Santa Fe, NM, with placements potentially within 10 miles of the applied-to branch. The position is not eligible for visa sponsorship.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
LO registration is required at the time of employment.
Meet applicable Consumer Financial Protection Bureau LO qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience applying business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer service experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, across onboarding, relationship deepening, and new-client acquisition.
Deliver a branded, client-centric experience and position Wells Fargo as a trusted business banking partner.
Understand and recommend Wells Fargo financial solutions and digital services tailored to business clients’ needs.
Analyze clients’ operations, goals, priorities, and financial needs to provide appropriate recommendations while complying with policies and procedures.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate referrals and grow the small business customer base.
Collaborate with internal banking channels to support business owners and develop broader client relationships.
Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
Assess needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking applications or offering or negotiating transaction terms.
Follow applicable risk, compliance, and regulatory requirements.