Business Banker (LO) Santa Fe, NM

Wells Fargo Bank•Santa Fe, NM

5d•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship deepening to new-client acquisition. The banker identifies clients’ goals and financial needs, analyzes their operations and priorities, and offers tailored financial recommendations and solutions while following applicable policies and procedures. The position provides a branded, client-centric experience and serves as a trusted advisor on business accounts, credit, treasury services, and digital tools. It involves prospecting and networking with external and internal partners, generating referrals, collaborating across banking channels, and partnering with Relationship Managers and Lending Officers on complex structures. The role may include assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member, but does not include taking applications or offering or negotiating terms for those transactions. The position requires LO registration at employment. Wells Fargo initiates the registration process after the employee’s start date. Loan Originators must meet applicable Consumer Financial Protection Bureau qualification standards and Wells Fargo policies, including financial responsibility, character, financial fitness, and criminal background standards, and must meet ongoing regulatory requirements. The position is not eligible for visa sponsorship. Banker placements may be within a 10-mile radius of the branch applied to.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
Must obtain LO registration at the time of employment and meet applicable Consumer Financial Protection Bureau and Wells Fargo qualification requirements.
Must meet applicable financial responsibility, character, general financial fitness, and criminal background standards, as well as ongoing regulatory requirements.
Visa sponsorship is not available for this position.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year managing a dedicated book of small business customers across an assigned territory.
Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Strong business acumen applied to financial services consultation for business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with integrity and professionalism with customers and employees.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales.
Own the client journey, including onboarding, deepening relationships, and acquiring new clients.
Understand and offer Wells Fargo financial solutions and digital services, using available tools to provide tailored recommendations.
Analyze clients’ operations, priorities, goals, and financial needs to recommend solutions aligned with their objectives and applicable policies.
Serve as a trusted advisor by offering business accounts, credit, treasury services, and digital tools.
Actively prospect and network with external and internal partners to build relationships, generate high-quality referrals, and grow the small business customer base.
Collaborate with internal banking channels to support business owners and develop the broader client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.