Business Banker (LO) -Sandy Springs,GA

Wells Fargo•Atlanta, GA

2d•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in the branches. The role manages low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The banker provides a branded, client-centric experience and serves as a trusted partner by understanding clients’ goals, analyzing their operations and priorities, and recommending appropriate financial solutions. The position offers business accounts, credit, treasury services, and digital tools, and works with internal banking channels, Relationship Managers, and Lending Officers to support clients and manage complex structures in alignment with underwriting policies and risk guidelines. The role also has customer contact involving needs assessment and referral of customers interested in dwelling-secured products to a SAFE team member; it does not include taking applications or offering or negotiating terms for such transactions. This Loan Originator position requires LO registration at the time of employment. Wells Fargo initiates registration after the employment start date. Candidates must meet applicable Consumer Financial Protection Bureau qualification requirements and ongoing regulatory requirements, including financial responsibility, character, general financial fitness, and criminal background standards. A current credit report is used in the financial responsibility and credit fitness assessment, but a credit score is not included. The position is not eligible for visa sponsorship.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Meet Loan Originator registration and qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
Bilingual speaking and listening proficiency in Spanish and English.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience applying business acumen to provide financial services consultation to business customers.
Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
Customer service experience handling complex transactions across multiple systems.
Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
Deliver a branded, client-centric experience that drives growth and positions Wells Fargo as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to make tailored recommendations.
Analyze clients’ operations, goals, priorities, and financial needs, and provide recommendations aligned with their objectives and applicable policies and procedures.
Offer business accounts, credit, treasury services, and digital tools.
Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and build the entire customer relationship.
Partner with Relationship Managers and Lending Officers on complex structures and align decisions with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member without taking an application or offering or negotiating transaction terms.
Follow applicable risk programs, Wells Fargo policies and procedures, and regulatory requirements; escalate and remediate issues as appropriate.