Business Banker (LO) Snellville, GA

Wells Fargo•Snellville, GA

1d•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex businesses, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship deepening to acquiring new clients. The banker delivers a branded, client-centric experience and serves as a trusted partner by understanding clients’ goals and financial needs and recommending appropriate Wells Fargo products, services, and digital tools. The position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The banker may assist customers without taking an application or offering or negotiating terms for a dwelling-secured transaction. LO registration is required at the time of employment, and candidates must meet applicable regulatory qualification and ongoing screening requirements. The role is not eligible for visa sponsorship. Banker placements may be within a 10-mile radius of the branch applied to.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Must obtain LO registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
Proficiency in proactively sourcing, acquiring, building, and maintaining customer and colleague relationships.
Experience using business acumen to provide financial services consultation to business customers.
Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
Motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer service experience handling complex transactions across multiple systems.
Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically businesses with $500,000 to $2 million in annual sales, across onboarding, relationship deepening, and new-client acquisition.
Understand clients’ operations, goals, priorities, and financial needs and provide tailored recommendations consistent with policies and procedures.
Offer business accounts, credit, treasury services, digital services, and other appropriate financial solutions.
Use available tools and demonstrate product expertise to recommend relevant solutions and digital services.
Prospect and network with external and internal partners to generate high-quality referrals and grow the small business customer base.
Collaborate with internal banking channels to support business owners and develop the overall client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking an application or offering or negotiating transaction terms.
Follow applicable risk, compliance, and company policies and procedures; identify and escalate issues and make sound risk decisions.