Business Automation Specialist

State of Oklahoma • Oklahoma City, OK

10d • Onsite

About The Position

The Business Automation Specialist leads the design, development, implementation, and support of Microsoft Power Apps–based solutions and related automation within the Oklahoma State Department of Health. The role focuses on building low-code applications, optimizing business processes, and delivering high-quality, sustainable technology solutions through the Microsoft Power Platform. The position is based at the OKC office at 123 Robert S. Kerr, and office attendance is an essential function. Work is scheduled Monday through Friday, with primary hours of 8 a.m. to 5 p.m. The salary is up to $80,000, based on education and experience.

The specialist reviews processes with program areas, gathers requirements, develops and integrates applications and workflows, and helps ensure solutions are usable, reliable, documented, and aligned with agency goals. The role also provides technical support and guidance to staff and coordinates with the Oklahoma Office of Management and Enterprise Services (OMES) on solution development, deployment, and maintenance.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent developer experience; alternatively, two years of experience in Power Platform development and/or Robotic Process Automation, or an equivalent combination of education and experience.
• Knowledge of process documentation methods, including workflows, touchpoints, reminders, notifications, and reporting.
• Understanding of process automation design principles and strategic planning methods.
• Proficiency with Microsoft Power Platform, including Power Apps (canvas and model-driven), Power Automate (cloud and desktop flows), and Power BI.
• Skills in report development, analytical methods, written and verbal communication, problem solving, and attention to detail.
• Ability to turn raw data into usable information and insights.
• Ability to understand business reporting needs and convert them into practical solutions.
• Ability to work independently and collaboratively in a deadline-driven environment with limited supervision.
• Ability to produce accurate, timely, high-quality work products.
• Ability to establish strong working relationships and provide excellent customer service to internal and external clients.
• Ability to complete all job-related travel associated with the position.
• Ability to be present at the office, an essential function of the job.

Nice To Haves

• Experience with database management and SQL.
• Experience in report creation and basic CSS.

Responsibilities

• Review business processes and collaborate with program areas to identify opportunities for improvement and automation using Power Apps, Power Automate, and related technologies.
• Evaluate, document, and analyze information-processing methods, including workflows, user touchpoints, notifications, reminders, data capture requirements, and reporting needs.
• Gather requirements from OSDH program areas, directors, and OMES resources; translate needs into technical specifications and solution designs.
• Develop Power Apps solutions, including forms, mobile and desktop applications, automated workflows, approval processes, and integrated business logic.
• Integrate Power Apps with SharePoint, SQL, Dataverse, email, and other enterprise systems as needed.
• Test and validate solutions and continuously improve the quality, usability, and reliability of OSDH technology solutions.
• Analyze and optimize solution architecture, business models, and technical system design to align with organizational goals.
• Assist with sourcing, assessing, and implementing technologies related to workflow automation and low-code solutions.
• Communicate business needs to technical stakeholders and explain technical concepts to non-technical audiences.
• Serve as a liaison between OSDH and OMES to support solution development, deployment, and maintenance.
• Produce reports, status updates, and documentation for leadership and executive audiences.
• Maintain understanding of technology integration requirements across systems, applications, and data sources.
• Create and maintain solution documentation, user guides, training materials, and support resources as automations are developed or updated.
• Evaluate automated processes for usability, accuracy, and opportunities to improve efficiency.
• Provide technical assistance and user support for SharePoint, Power Apps, Power Automate, Power BI, and other Microsoft technologies used in OSDH workflows.
• Develop automated replacements for manual operations, including service request forms, workflows, notifications, deadline reminders, dashboards, and performance reporting.
• Consult with and support agency staff developing their own automations, offering best-practice guidance and technical assistance.
• Develop and implement governance, standards, lifecycle management plans, and procedures for Power Platform solutions.
• Perform other duties as assigned.
• Support the agency’s mission, vision, values, standards, policies, procedures, operating instructions, confidentiality standards, and ethical conduct requirements.
• Work effectively in a team environment and participate in and assist peers.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• Choice of insurance plans with no pre-existing-condition exclusions or limitations.
• Flexible spending accounts for health care and/or dependent care expenses.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave in the first year for full-time employees.
• 11 paid holidays per year.
• Student loan repayment options and tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity bonus for years of service.

What This Job Offers

• Job Type: Full-time