Business Process Automation Specialist
About The Position
Cydcor is seeking a hands-on Business Process Automation Specialist to identify opportunities for process improvement and independently develop, implement, and support practical AI and automation solutions. The role combines business process analysis, technical development, and stakeholder collaboration. The specialist will work with internal teams and Cydcor’s independent field sales network to understand business challenges, build reusable solutions, and provide technical resources and support to help users adopt new tools. The position is based in Agoura Hills, California. It is on-site Monday through Thursday, with Fridays optionally remote, and involves approximately 10% business travel, including visits to participating independent sales offices. Solutions are primarily developed using Google Workspace. The role also handles confidential business and compensation-related information with care and discretion.
Requirements
- At least 1 year of relevant experience in workflow automation, business process improvement, AI enablement, business intelligence, or a related field.
- Demonstrated experience identifying business process improvement opportunities and independently building, testing, and deploying automation solutions from concept through implementation.
- Experience using scripting, low-code/no-code tools, or automation platforms to solve business problems.
- Ability to translate business requirements into working solutions and explain technical concepts clearly to non-technical users.
- Experience documenting tools and providing user-facing technical support.
- Ability to work independently and collaborate with internal and external stakeholders.
- Bachelor’s degree in a related field or equivalent experience.
- Ability to travel approximately 10% for business needs, including visits to participating independent sales offices; the percentage is to be confirmed.
Nice To Haves
- Experience with Google Apps Script, JavaScript, Google Sheets, and other Google Workspace tools.
- Experience with CRM, commission, or reporting data from systems such as Salesforce, Xactly, or Qlik.
- Hands-on experience with ChatGPT, Claude, Gemini, or similar AI tools.
- Experience with APIs, Python, or system integrations.
- Experience supporting sales operations, multi-location businesses, or independent business owners.
- Experience assessing technology vendors and measuring the business value of solutions.
Responsibilities
- Collaborate with internal teams and the independent field sales network to understand business needs and identify opportunities for AI and automation to improve efficiency.
- Assess existing workflows, identify repetitive tasks, and prioritize opportunities for reusable solutions.
- Gather feedback from participating users and recommend improvements based on practical business needs.
- Design, build, test, document, and maintain automation solutions and AI-enabled tools, primarily using Google Workspace.
- Develop reusable, configurable solutions rather than one-off tools for individual offices.
- Evaluate emerging AI and automation tools, test promising options, and assess their potential business value.
- Handle confidential business and compensation-related information with appropriate care and discretion.
- Provide demonstrations, clear user guides, and technical support for available solutions.
- Support users with implementation and troubleshooting while gathering feedback to improve tools.
- Work with internal departments and participating independent sales offices to evaluate solution effectiveness and opportunities for broader use.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Generous paid time off and holidays.
- Career development programs.
- Compensation of $110,000 plus bonus opportunity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
