Business Automation Specialist - Temporary

State of Oklahoma•Oklahoma City, OK

4d•$40•Onsite

About The Position

The Business Automation Specialist leads the design, development, implementation, and support of Microsoft Power Apps–based solutions and related automation within the Oklahoma State Department of Health. The role focuses on building low-code applications, optimizing business processes, and delivering high-quality, sustainable technology solutions through the Microsoft Power Platform. The position is part-time and temporary, based at the Robert S. Kerr office, with a schedule to be determined and primary hours listed as 8–5. Being present at the office is an essential function. The specialist works with agency program areas, directors, and OMES resources to identify automation opportunities, gather requirements, design and build solutions, and support their deployment and maintenance. Solutions may use Power Apps, Power Automate, Power BI, SharePoint, SQL, Dataverse, email, and other enterprise systems. The role also supports agency staff developing their own automations and provides user assistance, documentation, training resources, reporting, and governance for Power Platform solutions. The position requires a bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent developer experience; alternatively, two years of Power Platform development and/or Robotic Process Automation experience, or an equivalent combination of education and experience. The hourly rate is up to $39.90, based on education and experience. Applicants must be legally authorized to work in the United States without visa sponsorship and are subject to a background check.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent developer experience; alternatively, two years of experience in Power Platform development (Power Apps, Power Automate, Power BI) and/or Robotic Process Automation; or an equivalent combination of education and experience.
Knowledge of process-documentation methods, including workflows, touchpoints, reminders, notifications, and reporting.
Understanding of process automation design principles and strategic planning methods.
Proficiency with Microsoft Power Platform, including Power Apps (canvas/model-driven), Power Automate (cloud/desktop flows), and Power BI.
Skill in report development, analytical methods, written and verbal communication, problem solving, and attention to detail.
Ability to translate raw data into usable information and insights.
Ability to understand business reporting needs and convert them into practical solutions.
Ability to work independently and collaboratively in a deadline-driven environment with limited supervision.
Ability to produce accurate, timely, high-quality work products.
Ability to establish strong working relationships and provide excellent customer service to internal and external clients.
Must be legally authorized to work in the United States without visa sponsorship.
Must complete a background check.
Must be able to complete all job-related travel associated with the position.
Must be present at the office as an essential function of the job.

Nice To Haves

Experience with database management and SQL.
Experience in report creation and basic CSS.

Responsibilities

Review business processes with program areas to identify opportunities for improvement and automation using Power Apps, Power Automate, and related technologies.
Evaluate, document, and analyze information-processing methods, including workflows, user touchpoints, notifications, reminders, data capture requirements, and reporting needs.
Gather requirements from OSDH program areas, directors, and OMES resources; translate needs into technical specifications and solution designs.
Develop Power Apps solutions, including forms, mobile and desktop applications, automated workflows, approval processes, and integrated business logic.
Integrate Power Apps with SharePoint, SQL, Dataverse, email, and other enterprise systems as required.
Test and validate solutions and continuously improve their quality, usability, and reliability.
Analyze and optimize solution architecture, business models, and technical system design to align with organizational goals.
Assist with sourcing, assessing, and implementing business technologies relevant to workflow automation and low-code solutions.
Communicate business needs to technical stakeholders and explain technical concepts to non-technical audiences.
Serve as a liaison between OSDH and OMES for solution development, deployment, and maintenance.
Produce reports, status updates, and documentation for leadership and executive audiences.
Maintain understanding of technology integration requirements across systems, applications, and data sources.
Create and maintain solution documentation, user guides, training materials, and support resources for automations.
Evaluate automated processes for usability, accuracy, and efficiency improvements.
Provide technical assistance and user support for SharePoint, Power Apps, Power Automate, Power BI, and other Microsoft technologies used in OSDH workflows.
Develop automated processes to replace manual operations, including service request forms, workflows, user notifications, deadline reminders, dashboards, and performance reporting.
Consult with and support agency staff developing their own automations, providing best-practice guidance and technical assistance.
Develop and implement governance, standards, lifecycle management plans, and procedures for Power Platform solutions.
Support the agency’s mission, vision, values, standards, policies, procedures, operating instructions, confidentiality standards, and code of ethical behavior.
Work effectively in a team environment and assist peers.
Complete other duties as assigned.