Business Associate

Mortenson Dental Partners•Sioux City, IA

2d•$21

About The Position

The Business Associate serves as a welcoming first point of contact for visitors, clients, and team members in a fast-paced practice. The role supports efficient and profitable office operations by handling calls, insurance and financial communications, accurate patient-charge posting, scheduling, and participation in the patient recall program. The position is part-time and temporary, with 26 weekly hours. Salary is up to $21 per hour, based on experience.

Requirements

High school diploma.
Strong communication skills.
Eagerness to learn and grow.
Must pass a background check, including a drug screen.

Responsibilities

Answer the telephone in a timely and professional manner.
Support efficient and profitable operations by seeking patient referrals, maintaining equipment, using supplies cost-effectively, and accurately posting patient charges.
Verify insurance and communicate insurance information to clinical staff and patients.
Communicate patients’ financial obligations and document them properly for each procedure.
Ensure accounts are properly credited when payment is received.
Follow scheduling guidelines to maintain a manageable and profitable schedule for the dentist and hygienists.
Actively participate in the recall program to help achieve goals.