Business Assistant

Premier Dentist Partners•Chicago, IL

1d•Onsite

About The Position

As a Business Assistant, you will play a pivotal role in the smooth and efficient functioning of the dental practice’s administrative and business operations. You will help create an exceptional patient experience while supporting the front office, coordinating patient interactions, and contributing to the overall success of the dental practice.

Requirements

High school diploma or equivalent
Business or administrative experience in a dental office preferred
Strong organizational and communication skills
Excellent customer service skills
Ability to work effectively in a fast-paced, team-oriented environment
Comfortable learning and utilizing dental practice management systems and office software

Responsibilities

Greet patients and create a welcoming, positive experience
Manage incoming calls and schedule patient appointments
Manage the daily schedule and support efficient patient flow
Verify insurance benefits and explain coverage to patients
Process payments, copays, and outstanding balances
Provide patients with accurate treatment cost estimates and financial information
Assist with billing, coding, and insurance claim submissions
Communicate treatment plans and financial information clearly and professionally
Address and resolve patient questions and concerns professionally, escalating to the Office Manager when appropriate
Order and restock office supplies as needed
Maintain accurate patient records and documentation
Work closely with the dental team to ensure smooth and efficient patient care
Support additional administrative and operational needs of the practice as needed