Business Architect, Smart Processing Ecosystem
About The Position
The Business Architect will support Schwab’s Smart Processing ecosystem within the Transformation Solutions team, a cross-functional organization that partners with business and technology teams to drive large-scale change. The role translates enterprise strategy and complex business needs into actionable initiatives that product and technology teams can prioritize and deliver. It supports scalable solutions that increase automation, improve process transparency, and strengthen the data foundation for future artificial intelligence and machine learning capabilities. The Business Architect partners with program managers, product managers, process experts, product owners, business analysts, and scrum teams. The role provides clear, actionable communication about product features and requirements, and supports planning, backlog health, solution development, testing, release preparation, and issue resolution across digital, customer relationship management, business process management, middleware, and mainframe platforms. The position is intended to work on site in the specified location(s). Applicants must be authorized to work in the United States full time without employer sponsorship.
Requirements
- Bachelor’s degree, preferably in a technical field.
- At least 5 years of technical analysis or operations experience with an asset or investment management firm, focused on data-related functions.
- Demonstrated experience serving as a Business Architect and developing strategic business-process requirements for large-scale software solutions.
- Experience gathering, documenting, and validating requirements for complex, end-to-end initiatives involving multiple enterprise technology teams.
- Ability to translate business and functional needs into initiatives, epics, user stories, acceptance criteria, supplementary requirements, and business rules.
- Experience creating functional system interaction diagrams, user-system process flows, use cases, and other requirements artifacts that enable technical design and delivery.
- Strong understanding of Agile delivery practices and experience collaborating with product owners, product managers, business analysts, and scrum teams.
- Ability to analyze complex problems, identify scalable solutions, and exercise sound technical judgment.
- Strong written and verbal communication skills, including the ability to tailor concise, actionable information for business, technical, and executive audiences.
- Ability to build productive relationships, align diverse stakeholders, and drive decisions and issue resolution across multiple teams.
- Authorization to work in the United States on a full-time basis without employer sponsorship.
Nice To Haves
- Experience supporting enterprise transformation, consulting, or product management initiatives.
- Experience working in the financial services industry.
- Experience coordinating development, testing, implementation, and release-planning activities across internal teams and external vendors.
- Experience working across digital, customer relationship management, business process management, middleware, and mainframe platforms.
- Proficiency with JIRA, Confluence, GitHub Copilot, and process-mapping tools.
- Ability to maintain visibility into backlog health, delivery progress, dependencies, risks, and impediments across several scrum teams.
- Demonstrated ability to connect near-term delivery priorities with product roadmaps and a broader future-state vision.
- Collaborative and pragmatic approach to navigating ambiguity, changing priorities, and complex enterprise environments.
Responsibilities
- Translate enterprise strategy and complex business needs into actionable initiatives for product and technology teams.
- Partner with program managers, product managers, process experts, product owners, business analysts, and scrum teams.
- Define functional requirements, initiative-level acceptance criteria, system interaction diagrams, and user-system process flows.
- Communicate product features and requirements clearly to business and technology partners.
- Support planning, backlog health, solution development, testing, release preparation, and issue resolution.
- Build alignment across digital, customer relationship management, business process management, middleware, and mainframe platforms.
- Help develop scalable solutions that increase automation, improve process transparency, and strengthen the data foundation for future AI and machine learning capabilities.
- Support visibility into backlog health, delivery progress, dependencies, risks, and impediments across scrum teams.
Benefits
- Eligible for bonus or incentive opportunities in addition to the salary range.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
