Application Architect - Salesforce Ecosystem

Quartz • Madison, WI

3d • Remote

About The Position

Quartz is seeking an experienced Application Architect to provide architectural leadership for a portfolio centered on Salesforce Sales Cloud, MuleSoft, Salesforce Marketing Cloud, and, as applicable, Salesforce Data Cloud. The role calls for deep Salesforce architecture experience and strong enterprise integration expertise, with the ability to set architectural direction and guide developers, administrators, integration specialists, vendors, and other technical experts. The architect will help evolve Quartz’s Salesforce ecosystem so that solutions are scalable, secure, integrated, supportable, and aligned with business needs and the broader technology strategy.

The position focuses on defining Salesforce architecture, standards, patterns, and roadmaps; designing connected enterprise solutions; providing oversight for adjacent platforms; and guiding solution decisions throughout the delivery lifecycle. The architect will assess risks and trade-offs, influence technology strategy, communicate technical decisions to business and technical stakeholders, and identify modernization opportunities involving Salesforce, cloud, automation, and AI. Company-provided hardware and equipment are available. Candidates must have access to high-speed, non-satellite internet to work from home. Employment offers are contingent on successful completion of a pre-employment criminal background check.

Requirements

• Bachelor's degree in Information Systems or a related technical field and 6 or more years of relevant application development/support and solution implementation experience; or an associate degree and 9 or more years of applicable experience; or high school equivalency and 12 or more years of applicable experience.
• At least 4 years of experience collaborating across business departments and IT disciplines, including areas such as application development, infrastructure, third-party applications, support, and cybersecurity.
• Significant experience architecting complex enterprise applications and Salesforce environments.
• Deep knowledge of Salesforce Core CRM architecture, including application design, data models, security, automation, integration, scalability, and platform considerations.
• Strong knowledge of enterprise integration architecture, including APIs, middleware, reusable services, and modern integration patterns.
• Experience designing integrations between Salesforce and other enterprise applications and data sources.
• Demonstrated success translating business problems and requirements into scalable, secure, maintainable technical solutions.
• Experience establishing architecture standards, patterns, guardrails, and technology roadmaps.
• Experience leading architecture or solution-design reviews and influencing technical direction across multiple teams.
• Strong ability to communicate complex technology decisions, risks, and trade-offs to technical and nontechnical stakeholders.
• Ability to lead and mentor technical professionals while leveraging specialists for deeper platform expertise.
• Access to high-speed, non-satellite internet to work from home.
• Successful completion of a pre-employment criminal background check is a condition of employment.

Nice To Haves

• Experience or exposure to MuleSoft Anypoint Platform and API-led connectivity.
• Experience or exposure to Salesforce Marketing Cloud and its integration with CRM, customer data, journeys, segmentation, and engagement.
• Experience or exposure to Salesforce Data Cloud, including data ingestion, identity resolution, unified profiles, segmentation, and activation.
• Experience or exposure to Salesforce development and automation concepts, including Apex, Lightning Web Components, Flow, SOQL/SOSL, Platform Events, and Change Data Capture.
• Experience or exposure to Salesforce security, identity and access management, permissions, sharing, environment, release, and DevOps concepts.
• Experience or exposure to REST/SOAP APIs, API management, microservices, and event-driven architecture.
• Experience or exposure to CI/CD and modern DevOps practices.
• Experience or exposure to cloud-native and hybrid/multicloud architecture.
• Experience or exposure to AI, generative AI, intelligent automation, and Salesforce Agentforce.
• Experience in healthcare, health insurance, or another highly regulated industry.
• Experience with enterprise architecture frameworks such as TOGAF.
• Relevant Salesforce or MuleSoft certifications.

Responsibilities

• Lead Salesforce application architecture and define and evolve architecture, standards, patterns, and the technical roadmap for Salesforce Core CRM and its broader application ecosystem.
• Guide Salesforce integration with applications, platforms, and data sources using MuleSoft, APIs, event-driven architecture, batch processing, and other appropriate integration patterns.
• Provide architectural oversight for Marketing Cloud and Data Cloud, partnering with specialists with deeper product-level expertise.
• Establish technical standards and guardrails for configuration versus customization, security, data, integrations, performance, scalability, maintainability, and technical debt.
• Lead solution and architecture reviews by evaluating proposals, identifying risks and dependencies, challenging assumptions, and recommending pragmatic approaches.
• Guide developers, administrators, integration engineers, vendors, and technology partners through design, development, testing, implementation, and production support, ensuring alignment with architectural standards and intended outcomes.
• Translate complex technical decisions into business impacts, trade-offs, risks, and recommendations for technical and senior business stakeholders.
• Evaluate emerging Salesforce, cloud, automation, and AI capabilities and identify opportunities to simplify the application environment and improve business and customer outcomes.
• Collaborate with business stakeholders, cross-functional IT teams, vendors, and technology partners to translate business needs into scalable solutions and align architecture, design, integration, and implementation.

Benefits

• Robust benefits package.
• Excellent benefit and compensation package.
• Opportunity for career advancement.
• Professional culture built on Respect, Responsibility, Resourcefulness, and Relationships.
• Company-provided hardware and equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior