Salesforce Application Architect

Ford • Dearborn, MI

1d • $92,726 - $192,925 • Remote

About The Position

Ford Motor Credit Company LLC is hiring a Salesforce Application Architect for a fully remote, work-from-home position. The employee may reside anywhere in the United States. The role leads the technical design and implementation of Salesforce solutions, including Marketing Cloud and Data Cloud, covering configuration, customization, integration, and data migration. It designs scalable, efficient solutions that meet business needs and follow best practices across Salesforce, Google Cloud Platform (GCP), and MuleSoft. The architect serves as a subject matter expert on Salesforce platform capabilities and limitations, advising stakeholders on solution design and implementation. The role applies project management principles and drives agile lifecycle projects, quality processes, gap analysis, and release activities. Domestic travel of up to 20% is required.

Requirements

• Bachelor’s degree or foreign equivalent in Computers, Networking, Applied Computer Science, Computer Applications, or a related field.
• 3 years of experience in the job offered or a related occupation.
• 3 years of experience utilizing Salesforce configurations and customizations.
• 3 years of experience implementing Salesforce Data Cloud for personalization, dynamic segmentation, campaign automation, and improving customer experiences across channels.
• 3 years of experience utilizing GitHub for source code management and Copado as a DevOps tool for release management.
• 2 years of experience utilizing Splunk for log storage and analysis.
• 2 years of experience with Marketing Cloud Email and SMS and configuring transactional emails.
• 1 year of experience utilizing Tosca Automation to analyze test strategies and perform automation testing.
• 1 year of experience utilizing the security tools CheckMarx and SonarQube.
• 1 year of experience migrating Salesforce Sales and Service Cloud implementations to Salesforce Auto industry.

Responsibilities

• Lead the technical design and implementation of Salesforce solutions, including Marketing Cloud and Data Cloud.
• Configure, customize, integrate, and migrate data for Salesforce solutions.
• Design scalable and efficient Salesforce solutions that meet business needs and adhere to best practices, including solutions involving Salesforce, GCP, and MuleSoft.
• Advise stakeholders as a subject matter expert on Salesforce platform capabilities, limitations, solution design, and implementation.
• Apply project management principles and drive agile lifecycle projects, quality processes, gap analysis, and release activities.
• Travel domestically up to 20%.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new parent ramp-up programs, and subsidized back-up child care.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year's Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level