Business Applications Director | Schulte Hospitality Group

Schulte Hospitality Group • Louisville, KY

8d

About The Position

Schulte Hospitality Group is seeking a service-oriented Business Applications Director to oversee and optimize its suite of business applications. The role supports operational efficiency, compliance, and data integrity while leading training, vendor coordination, and system integration initiatives. The Director will collaborate with executive leadership on analytics and business intelligence projects and work with hotel teams to support effective application use.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, or a related field.
• Proven experience managing enterprise business applications in hospitality or a similar industry.
• Strong understanding of system integrations and data analytics.
• Excellent communication and vendor management skills.
• Ability to lead cross-functional teams and drive process improvements.
• Ability to effectively communicate written and verbal instructions.

Nice To Haves

• Familiarity with ProfitSword, Hotel Effectiveness, PlateIQ, and Concur.
• Experience developing training programs and compliance frameworks.
• Experience working with and creating reports using business intelligence tools such as Power BI.

Responsibilities

• Manage SHG business applications, including ProfitSword, Hotel Effectiveness, PlateIQ, and Concur.
• Troubleshoot business application issues with hotels.
• Manage system implementation for new locations and system termination for exiting locations.
• Develop and monitor training programs for supported applications.
• Create and implement location onboarding programs to improve efficiency and accuracy.
• Coordinate with vendors on enhancements, troubleshooting, and support requests.
• Manage internal application support requests.
• Partner with the CIO and CFO on system integrations and strategic initiatives.
• Develop compliance monitoring programs for all applications.
• Collaborate on data analytics and business intelligence initiatives.
• Direct operations teams on best practices and consistency in application usage.
• Perform other duties as assigned.

Benefits

• Daily Pay access.
• Free telemedicine and virtual mental health care access for all associates starting day one.
• Multiple health insurance and life insurance options.
• 401(k) plan with company match.
• Paid time off for eligible associates in accordance with company policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
• Flexible work environment and opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Director