Senior Vice President of Technology - Schulte Hospitality Group

Schulte Companies•Louisville, KY

About The Position

Schulte Hospitality Group is hiring a Senior Vice President of Technology to lead three technology delivery pillars across its portfolio of approximately 250 hotels: IT Operations & Security, Property Technology, and Data & Analytics. The role reports to the Chief Financial Officer and works as a peer to the Chief Information Officer. The SVP is accountable for technology staffing and budgets and partners with the CIO on strategic direction, governance, the IT roadmap, and enterprise application priorities. The position will establish disciplined technology operations, including clear ownership, sound budgets, measurable service levels, accountable vendors, and program and project management practices. It will oversee corporate infrastructure, cybersecurity and PCI compliance, property-level technology leadership, enterprise data strategy and analytics, and finance-facing technology such as payments and spend-management infrastructure. The role also supports SHG's deployment of a new corporate platform spanning ERP, planning, procure-to-pay, HRIS, payroll, and business intelligence. This is an opportunity to shape the technology organization of a growing hotel management company by building the team, setting operating standards, and supporting the company's expanding footprint and capabilities.

Requirements

Bachelor's degree in Information Systems, Computer Science, Finance, or a related field.
12 or more years of progressive technology leadership experience.
At least 5 years leading multidisciplinary teams and budgets.
Deep familiarity with Microsoft 365, Azure, Microsoft Fabric, and Power BI.
Working knowledge of ERP environments and hotel systems, including PMS and POS platforms.
Strong grounding in cybersecurity frameworks, PCI DSS compliance, and infrastructure management.
Experience with enterprise-scale data architecture, governance, and analytics programs.
Understanding of card payment flows, including gateways, acquirers, merchant structures, and settlement reconciliation.
Financial acumen sufficient to build, defend, and manage a technology budget with the CFO.
Vendor management and contract negotiation experience across software, services, and payments providers.
Clear, concise communication with executives, hotel teams, and ownership groups.
Sound judgment in prioritizing competing initiatives during periods of rapid change.
Discretion in handling confidential owner, financial, and employee information.

Nice To Haves

MBA or another advanced degree.
Experience in hospitality, hotel management, or another multi-site, multi-entity operating environment.
A track record of leading large-scale system implementations, data platform builds, or IT operating model transformations.
Familiarity with Microsoft Dynamics 365 Business Central and hotel systems such as ProfitSword.

Responsibilities

Own the technology budget and spend baseline, including categorizing corporate IT costs and IT contracts charged to hotel P&Ls.
Lead staffing decisions, hiring, talent assessment, and team development for the technology organization.
Partner with the CIO on strategic direction, technology governance, the IT roadmap, and enterprise application priorities.
Evaluate outsourcing and co-sourcing options for each technology pillar, balancing cost, coverage, and service quality.
Establish program and project management discipline for concurrent system deployments and lay the groundwork for a future PMO.
Own corporate infrastructure, including Microsoft 365 and Azure, and drive value from SharePoint and Teams.
Lead the cybersecurity program and ensure enterprise PCI compliance.
Manage licensing, cloud, and hardware costs with visibility into spending and utilization.
Establish AI operations and governance standards in partnership with the CIO.
Optimize help desk operations through defined service levels, ticketing discipline, and escalation paths.
Lead and develop the Vice President of Property Technology, setting priorities, service expectations, and resourcing, and holding the leader accountable for results.
Ensure field support, PIP technology oversight, brand technology compliance, and independent-hotel technology selection are clearly defined and executed.
Align Property Technology with enterprise infrastructure, security, data, and budget standards, and resolve cross-pillar issues and escalations.
Own enterprise data strategy, including data governance, quality standards, and the analytics roadmap.
Lead Microsoft Fabric architecture, including lakehouse design, data pipelines, and Power BI delivery.
Establish shared data definitions and a KPI reporting framework for operations, finance, and ownership groups.
Ensure reliable data connectors among ProfitSword, Business Central, Workiva, Dayforce, and other enterprise systems.
Partner with Treasury and Property Accounting to standardize payment gateway and acquirer relationships across the portfolio, acting as agent for hotel owners.
Ensure merchant IDs, merchant-of-record structures, and settlement accounts direct funds to the correct owner operating accounts.
Provide visibility into card volume, effective processing rates, chargebacks, and fees by property, and identify interchange optimization opportunities.
Support evaluation and governance of spend-management and outbound payment platforms while preserving the correct owner-manager cash relationship.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance options.
Life insurance options.
401(k) plan with company match for eligible associates.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts, including event tickets, electronics, and gym memberships.
Flexible work environment and opportunities for career growth.