Business Applications Analyst

DRISCOLL HEALTH PLAN • Corpus Christi, TX

19h • Onsite

About The Position

Driscoll Health System is seeking a Business Applications Analyst to join its Information Systems Content Management team. The analyst supports enterprise business applications, including OnBase, SharePoint, and other systems used by clinical and non-clinical teams. The role involves troubleshooting technical issues, maintaining and improving applications, and helping employees use technology effectively. Healthcare IT experience is not required; the team is willing to train a candidate with strong technical aptitude, problem-solving skills, and a passion for helping others.

The position is onsite, with a regular schedule of Monday through Friday, 8:00 AM to 5:00 PM. The analyst must be available to work evenings and weekends as needed for system updates, maintenance, and special projects.

Requirements

• Associate's degree, relevant technical certification(s), and/or 2–6 years of related technical experience.
• Experience supporting, troubleshooting, or maintaining software applications and IT systems.
• Strong customer service, communication, and interpersonal skills.
• Patience and the ability to explain technical information to employees with varying levels of technical knowledge.
• Must be available to work evenings and weekends as needed for system updates, maintenance, and special projects.

Nice To Haves

• Familiarity with SharePoint, website administration, or system interfaces/integrations.
• Experience with OnBase or other enterprise content management applications.

Responsibilities

• Support, troubleshoot, and maintain enterprise business applications, including OnBase, SharePoint, and other content management systems.
• Assist employees with technical issues, system functionality, and application-related questions.
• Configure, test, and implement application updates, enhancements, and system improvements.
• Perform server maintenance, software patching, and other application support activities.
• Collaborate with IT teams, software vendors, and departments on system integrations and projects.
• Train and educate employees on application functionality, best practices, and new processes.
• Participate in software implementations and projects to improve efficiency and user experience.
• Document technical issues, solutions, and system changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree