Business Applications Advisor

CEVA Supply Chain•Dallas, TX

About The Position

The Business Applications Advisor works with business partners and IT staff to gather and document requirements and software testing information. The role independently assesses medium- to high-complexity business issues, recommends appropriate solutions, frequently leads large project efforts, and mentors less senior team members. It provides hands-on configuration and support for Manhattan WMOS warehouse management systems across implementation and production support, and helps transition new customer and development projects into daily operations. The position may require on-call coverage 24/7/365 through a rotation and travel for projects as required.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
  • At least 8 years of relevant experience.
  • Strong problem-solving skills to help ensure business operations meet contractual service level agreements.
  • Ability to work effectively in distributed teams, with clear communication and proactive status updates.
  • Excellent verbal and written communication skills, both technical and operational.
  • Strong proficiency in Oracle SQL for application development.
  • Ability to follow policies and procedures.
  • Ability to read, write, and interpret information.
  • Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit, walk, or stand for the duration of the shift.
  • Visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift and carry items up to 50 pounds.

Nice To Haves

  • Experience supporting or implementing Manhattan WMOS warehouse management systems.
  • Knowledge of UNIX/Linux servers and Oracle relational databases.
  • An outgoing, action-oriented, self-starter approach and ability to thrive in fast-paced environments.

Responsibilities

  • Configure Manhattan WMOS warehouse management systems hands-on.
  • Participate in all phases of implementation and production support for multi-technology, business-critical systems.
  • Gather requirements and design accurate, efficient solutions.
  • Analyze and reengineer repetitive failed processes to reduce risk.
  • Collaborate with development teams to ensure solutions are understood accurately and minimize rework.
  • Maintain knowledge of interface specifications and configuration options.
  • Document requirements and solutions according to the business SDLC process.
  • Support the transition of new customer and development projects into daily operations.
  • Establish and maintain strong working relationships with coworkers, business partners, customers, and vendors.
  • Stay current on warehouse execution technologies, capabilities, and trends.
  • Create presentations, scorecards, and reports using Excel.
  • Follow change control methodology in daily activities.
  • Develop and update strategies, methodologies, and standards for supply chain systems.
  • Provide 24/7/365 coverage as needed via an on-call rotation.
  • Travel for projects as required.
  • Perform other duties as assigned.
  • Frequently lead large project efforts and mentor less senior team members.

Benefits

  • Competitive wages, depending on location and experience, paid bi-weekly.
  • 401(k) plan with company match after one year.
  • Tuition reimbursement program.
  • Holiday pay and accrued paid time off, including Vacation and PTO.
  • Medical, dental, vision, and voluntary benefits available on day one.
  • Basic life insurance.
  • Basic AD&D coverage.
  • Supplemental life and supplemental AD&D coverage.
  • Short-term and long-term disability coverage for full-time employees after 180 days of service.
  • Paid parental leave for both moms and dads.
  • Paid bereavement and jury duty.
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