Business Analytics Senior Advisor - Evernorth Health Services - ENCORE

Cigna Healthcare•New Jersey Work at Home, NJ

About The Position

The Business Analytics Senior Advisor leads complex healthcare and pharmacy analytics initiatives, converting data into clear recommendations for business leaders. This senior individual contributor works independently, guides other analysts, and partners across teams to improve operations, affordability, service, and customer outcomes. The role is open only to retirees of The Cigna Group. The position leads analytics projects from initial business question through implementation and measurement; analyzes healthcare, pharmacy, claims, operational, and financial data; and translates business needs into analytical approaches, requirements, KPIs, and actionable recommendations. It develops or oversees dashboards, forecasting models, reports, and decision-support tools, and presents findings to senior leaders and nontechnical audiences. The role partners with operations, technology, finance, product, and other teams to deliver analytical solutions; establishes standards for data quality, validation, documentation, privacy, security, and reproducibility; mentors analysts and reviews their work; and identifies opportunities to use automation, predictive analytics, and artificial intelligence. For occasional or permanent work from home, an internet connection through cable broadband or fiber optic service with speeds of at least 10 Mbps download and 5 Mbps upload is required.

Requirements

  • Bachelor's degree in Business, Analytics, Information Systems, Computer Science, Public Health, Healthcare Administration, or a related field, or equivalent relevant professional experience.
  • At least 10 years of progressively responsible experience in business analytics, healthcare analytics, pharmacy operations, business intelligence, or a related field.
  • Experience leading complex analytical initiatives and translating business needs into data solutions.
  • Experience partnering with senior leaders and cross-functional teams to influence decisions.
  • Advanced SQL experience and experience analyzing large healthcare, pharmacy, claims, operational, or financial datasets.
  • Experience with dashboards and reporting tools such as Power BI, Tableau, or Advanced Excel.
  • Experience defining business rules, key performance indicators, analytical methods, and quality-control processes.
  • Strong communication, stakeholder-management, project-leadership, and mentoring skills.
  • Must be a retiree of The Cigna Group.

Nice To Haves

  • Experience in specialty pharmacy, pharmacy benefit management, claims, patient services, provider data, or healthcare operations.
  • Experience with Databricks, Microsoft Azure, AWS, Oracle, Microsoft SQL Server, Teradata, or SAS.
  • Experience with Python, R, PySpark, predictive modeling, automation, or artificial intelligence.
  • Experience mentoring analysts or providing technical direction without direct reporting authority.

Responsibilities

  • Lead complex analytics projects from business question through implementation and measurement.
  • Analyze healthcare, pharmacy, claims, operational, and financial data to identify trends, risks, and improvement opportunities.
  • Translate business needs into analytical approaches, requirements, key performance indicators, and actionable recommendations.
  • Develop or oversee dashboards, forecasting models, reports, and decision-support tools.
  • Present findings and recommendations to senior leaders and nontechnical audiences.
  • Partner with operations, technology, finance, product, and other teams to deliver analytical solutions.
  • Establish standards for data quality, validation, documentation, privacy, security, and reproducibility.
  • Mentor analysts, review analytical work, and create reusable methods, templates, and training materials.
  • Identify practical opportunities to use automation, predictive analytics, and artificial intelligence.
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