Business Analytics Lead - Metrics & Insights
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Lead within the Metrics and Insights IT Group, you will work at PNC's Pittsburgh, Pennsylvania or Birmingham, Alabama IT Hub. As a Business Analytics Lead for Metrics and Insights, you will own the IT Performance Management Technology Program, which includes governance and oversight of the program as well as ownership and reporting of Key Performance Indicators (KPIs). In addition, the team manages reporting for Technology Objectives and Key Results (OKR's). The metrics and reporting generated by the team are socialized with executive and senior leadership, to provide transparent insights that enable strategic decision-making and prioritization. Cross-team collaboration is at the core of how Metrics and Insights operates. We consistently partner with the collective Technology Insights organization, Technology Risk, Technology Strategy, and the various teams that support each Technology leader. Familiarity and experience with Tableau and PowerBI are a plus. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- University / college degree, with 5+ years of industry-relevant experience.
- Specific certifications are often required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- Familiarity and experience with Tableau and PowerBI are a plus.
Responsibilities
- Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions.
- Serves as mentor to more junior employees.
- Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
- Determining the optimal analytic approach and supporting development, implementation and enhancements.
- Assists peers with guidance on analytic approaches related to more complex solutions.
- Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
- Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
