Business Analyst, TPA

Gartner•Irving, TX
•Hybrid

About The Position

The Business Analyst will join Gartner’s Territory Planning & Analytics (TPA) team within the broader Global Sales Strategy & Operations organization. The team acts as an internal consulting partner to corporate and senior Sales and Services leaders, advising on growth strategy, go-to-market strategy, market opportunity, and territory design. In this role, the analyst will work with leaders across Gartner’s global Client Services Organization to optimize investment in Services professionals and support strategic and tactical decisions about services territories and associate productivity. The role involves analyzing internal and external data, conducting complex projects, modeling scenarios, and providing actionable information and advice to Services leaders. The analyst will support one or more Services regions, run recurring planning processes, and develop and share best practices for creating and optimizing territories.

Requirements

  • At least 1 year of management consulting or analytics experience.
  • Exceptional analytical skills, including high proficiency with Microsoft Excel and databases.
  • Ability to run regression analyses, model scenarios, test hypotheses, work with non-conforming data sets, and generate analytical insights.
  • Exceptionally strong written and verbal communication skills for direct and frequent conversations with senior Gartner leaders, including VP, RVP, SVP, and GVP levels.
  • Power BI experience.
  • Ability to form relationships with and influence senior leaders.
  • Ability to work through ambiguity and independently own projects from start to finish.

Nice To Haves

  • SQL experience.
  • Python experience.

Responsibilities

  • Partner with Services leaders to define growth needs and design territories aligned with corporate Services strategy and guidelines.
  • Analyze internal and external data to identify trends and characterize market opportunity across regions, industries, local areas, and companies to inform territory design.
  • Provide Services managers and leaders with detailed descriptions of their territories to support team communication and planning.
  • Own high-complexity analytical projects involving territory and retention data, advising senior Services leaders on ways to maximize revenue and margin.
  • Run annual and monthly processes to identify opportunities for efficiency and growth and help Services leaders achieve retention targets.
  • Model potential scenarios involving allocation of Services professionals, current clients, and prospects to facilitate decision-making.
  • Conduct regular and custom data analyses to inform decisions by Services leaders and C-level executives.
  • Collaborate with TP&A managers and leaders to independently support one or more Services regions.
  • Establish and share best practices for creating and optimizing Services territories.

Benefits

  • Competitive salary and highly competitive compensation.
  • Generous paid time off (PTO).
  • Charity match program.
  • Medical, dental, and vision plans.
  • Parental leave.
  • Employee Assistance Program (EAP).
  • 401(k) matching, with a match of up to $7,200 per year.
  • Opportunity to purchase company stock at a discount.
  • Hybrid work environment with flexibility to work virtually when productive and connect with colleagues in person.
  • Annual bonus plan based on company and individual performance, or a role-based uncapped sales incentive plan, as applicable.
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