Business Analyst L5
About The Position
The role bridges communication between customers and Wipro’s delivery team, analyzing customer requirements and articulating them to delivery teams to support appropriate solution design. The position involves Epic workflow configuration, testing, validation, and go-live readiness. It also advises the business, evaluates requests, implements features and changes, troubleshoots and resolves testing issues, and configures processes and experiences. The role is located in Louisville, Kentucky, is remote with travel required one week per month, and calls for Epic experience and certification in Epic Compass Rose/Healthy Planet.
Requirements
- 8–10 years of experience.
- Epic experience.
- Epic Compass Rose/Healthy Planet certification.
- Healthcare experience in Medicare, Medicaid, and EMR/EHR.
- Experience in utilization management (UM) and case management (CM).
- Professional experience in product management, health informatics, or business.
Responsibilities
- Liaise between customers and Wipro delivery teams to understand and analyze customer requirements.
- Articulate customer requirements to delivery teams to support solutioning.
- Configure, test, and validate Epic workflows and support go-live readiness activities.
- Advise the business and evaluate requests.
- Implement new features and changes.
- Troubleshoot and resolve testing issues.
- Configure processes and experiences.
Benefits
- Medical benefits options
- Dental benefits options
- Disability insurance
- Paid time off, inclusive of sick leave
- Other paid and unpaid leave options
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
