Business Analyst - WV & MD Engineering Services

FirstEnergy•Fairmont, WV

10d

About The Position

This position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp., supports the Distribution Portfolio and Utility Coordination (DPUC) team. The team manages distribution investments and shared-use activities to help ensure safe, compliant, financially optimized outcomes, protect FirstEnergy’s assets, support reliable service, and meet regulatory and stakeholder commitments. The role may be located at any FirstEnergy headquarters location. The selected candidate may be offered a lower level within the same job family based on interview results and relevant qualifications. The Business Analyst provides analytical and reporting support for forecasting and managing portfolio and utility coordination components, including budgets, resources, materials, project schedules, regulatory timelines, and work plans. The role helps provide accurate insight into project performance, financials, benefits, and risks. The position develops and maintains financial and operational reports, analyzes data, validates data integrity, and translates complex operational and financial information into executive-ready insights. It collaborates with stakeholders, uses business systems and reporting tools, supports project planning and forecasting, monitors project performance, prepares ad hoc Utility Coordination reports, and assists with invoicing analysis. The role also provides support during storm restoration events, including outside regular hours, on weekends, and holidays.

Requirements

For the Business Analyst level: associate’s or bachelor’s degree preferred, or equivalent experience.
For the Business Analyst level: at least 4 years of relevant experience, or 7 years without a degree.
Experience with data analysis, forecasting, and process improvement.
Strong communication, teamwork, and organizational skills.
Advanced analytical and problem-solving abilities.
Proficiency in Microsoft Office.
Ability to deliver accurate work within deadlines.
For the Advanced Business Analyst level: at least 7 years of relevant experience, or 10 years without a degree.
For the Senior Business Analyst level: at least 10 years of relevant experience, or 13 years without a degree.
Advanced and Senior levels require increased autonomy and expertise; these levels also involve leading initiatives and contributing to continuous improvement, with advanced analytical insight and mentorship where applicable.

Nice To Haves

Experience with SAP, Oracle, or QlikView.
For Advanced and Senior Business Analyst levels, a bachelor’s degree is preferred; an advanced degree or certification is a plus.
For the Advanced Business Analyst level, demonstrated experience in analysis, forecasting, and process improvements, along with greater independence and leadership.
For the Senior Business Analyst level, proven expertise in complex analysis, portfolio oversight, and process optimization, along with a high level of independence, leadership, and strategic contribution.

Responsibilities

Develop and maintain accurate financial and operational reports using tools such as Power BI, QlikView, TOAD Data Point, and Microsoft Office.
Analyze data to identify trends, risks, and opportunities for improvement.
Validate and update data regularly to maintain data integrity.
Partner with internal and external stakeholders to align priorities and ensure consistent processes.
Act as a liaison to facilitate clear communication across teams.
Support the development of concise, executive-level presentations.
Translate complex financial and operational data into actionable insights.
Use systems such as SAP, CREWS, SPANS, and OPPM to generate reports.
Identify and implement process improvements and reporting automation.
Provide analytical insights for project planning, estimating, forecasting, and decision-making.
Assist in monitoring project scope, estimates, budget, and schedule performance.
Prepare ad hoc reports for Utility Coordination.
Assist with executing, compiling, and analyzing incoming and outgoing invoicing.
Respond to and assist during storm restoration events, including off-hours, weekends, and holidays.