Business Services Analyst, Sr.

City of Durham•Durham, NC

1d•Onsite

About The Position

The City of Durham Human Resources Department seeks a Business Services Analyst, Senior to manage the department’s business operations. The department serves approximately 2,800 employees across 26 City departments through seven teams: Talent Acquisition, Learning & Development, Employee Relations, Compensation & Classification, Benefits, HRIS, and HR Connect. The role guides the annual budget process, prepares financial projections, manages contracts and procurement—including requests for proposals (RFPs)—prepares City Council agenda items, and coordinates reporting on strategic plan initiatives. The position works closely with HR leadership, Budget and Management Services, Finance, the City Attorney’s Office, and the City Manager’s Office. The City is looking for someone who is strong with numbers, writes clearly, and manages deadlines well. The position is on-site, with a Monday-to-Friday schedule from 8:00 a.m. to 5:00 p.m. Occasional evening hours are required for City Council meetings when Human Resources has items on the agenda. The hiring range is $68,184–$105,696.

Requirements

Bachelor’s degree in business, public administration, or a directly related field.
Four years of professional experience in an area related to the assignment.

Nice To Haves

Experience developing and monitoring a department budget in local government or another public-sector organization.
Experience with public procurement, including requests for proposals and contract administration.
Experience preparing agenda items or reports for a city council or other governing board.
Experience building financial projections for personnel costs or for a benefits or insurance fund.
Experience with Oracle Cloud ERP or a comparable financial system.
Advanced Microsoft Excel skills.

Responsibilities

Guide the annual budget process with HR leadership, including development of the HR budget, health fund, and risk fund, and coordinate the pay and benefits presentation.
Work with Budget and Management Services, Finance, and sometimes the City Manager’s Office on budget matters.
Assist HR staff with budget questions, monitor line items, and help ensure the department remains within its operating budget.
Analyze and enter the department’s quarterly projections according to Budget and Management Services instructions.
Create and monitor long-term financial projections for the Employee Insurance Fund and City pay and benefits, and provide complex analysis for City leadership.
Coordinate updates and reporting of HR strategic plan initiatives in DataHub with HR leadership and Budget and Management Services.
Coordinate updates to other measures tracked in DataHub and determine appropriate metrics in collaboration with HR teams and leadership.
Work with HR teams and leadership to create agenda memos, contracts, and supplemental agenda items; delegate agenda memo preparation when appropriate and review the work.
Enter agenda items in OnBase, monitor their approval process, and make corrections as necessary.
Attend agenda review and work sessions, and sometimes City Council meetings when Human Resources has items on the agenda.
Assemble responses to public records requests for RFPs, contracts, and related materials, and work with HR Connect to submit records; assist other HR teams with public records requests as needed.
Determine appropriate procurement methods for contracts.
For contracts requiring an RFP, work with HR team managers to prepare and issue the RFP, determine project management needs, and coordinate the pre-bid meeting.
For assigned RFPs, respond to questions, prepare addenda, coordinate scoring, and work with the winning bidder on the contract.
Review and approve requisitions, payments, contract payments, and purchasing card transactions.
Prepare, monitor, and manage contracts; work with vendors, the City Attorney’s Office, and Finance to create contracts, monitor contract status, and plan future procurement needs.
Pay invoices, create requisitions, secure quotes, and handle general procurement functions for Human Resources.
Perform other duties of a similar nature and level as assigned.