Business Analyst, IT, Product & Portfolio Center

American Cancer Society•Atlanta, GA

About The Position

The Business Analyst, IT, Product & Portfolio Center is responsible for eliciting, analyzing, and documenting business requirements, user stories, and functional requirements to support the successful delivery of IT initiatives. The role bridges business stakeholders and technical teams, ensuring solutions meet organizational needs, are user-focused, and align with the American Cancer Society’s technology strategy. Success requires strong analytical skills, effective communication, and the ability to facilitate collaboration across multiple stakeholders. The role elicits and documents business, functional, and technical requirements through interviews, workshops, and business process analysis. It works with IT, product owners, and business stakeholders to translate requirements into user stories, acceptance criteria, and use cases; partners with QA and development teams to validate solutions; maintains business process documentation and supports knowledge transfer; and contributes to continuous improvement of business analysis practices, tools, and templates. Minimal travel (0–10%) may be required for project, team, or department meetings. The position involves frequent sitting and computer use, and occasional weekend or after-hours work may be required. Availability to work after hours, weekends, or holidays, including being on call, may be needed to fulfill job responsibilities.

Requirements

Bachelor’s degree or equivalent experience.
2–4 years of IT business analysis experience.
Knowledge of business analysis methodologies, including Agile, Waterfall, and hybrid approaches.
Strong requirements-gathering, documentation, and process-mapping skills.
Ability to translate business needs into functional and technical requirements.
Strong analytical and problem-solving skills, with keen attention to detail.
Proficiency in business analysis tools such as Jira, ADO, Confluence, Visio, or equivalent.
Ability to facilitate stakeholder discussions and build collaborative relationships while ensuring accountability for outcomes.

Nice To Haves

Bachelor’s degree in Information Technology, Business Administration, or a related field.
CBAP, CCBA, or Agile/Scrum certification.

Responsibilities

Elicit and document business, functional, and technical requirements through interviews, workshops, and analysis of business processes.
Collaborate with IT, product owners, and business stakeholders to translate requirements into clear user stories, acceptance criteria, and use cases.
Partner with QA and development teams to validate solutions and ensure test coverage aligns with requirements and business needs.
Maintain accurate, up-to-date business process documentation and support knowledge transfer.
Contribute to continuous improvement of business analysis practices, tools, and templates.