Business Analyst - Mid Level (Hybrid)

Serigor•Raleigh, NC

5d•Hybrid

About The Position

The client is seeking a mid-level Business Analyst / Technical Writer to support business process analysis and requirements gathering for procurement and implementation of the Data Modernization Initiative project. The role is based in Raleigh, North Carolina, is hybrid, and is expected to last 12 months with a possible extension. The analyst will work with project managers, developers, end users, and other stakeholders to define business, stakeholder, solution, transition, functional, and technical requirements. The position also supports procurement documentation, testing, user acceptance testing, system go-live activities, and preparation and maintenance of project documentation and artifacts. Local travel in the Raleigh area is required for meetings.

Requirements

At least 7 years of experience with business system analysis techniques and testing methodologies.
At least 7 years of experience gathering business requirements and developing business rules and process flows.
At least 7 years of experience with business process design, definition, and/or redesign.
At least 7 years of experience with business analysis methodologies and problem solving.
At least 7 years of experience utilizing Microsoft Office Suite (Word, Excel, PowerPoint, and Visio) and Microsoft Project.
At least 5 years of experience developing procurement-related documents, including RFPs and evaluation criteria.
At least 5 years of knowledge creating context diagrams and functional decompositions.
Healthcare data reporting systems experience is required.
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications.
Strong writing, communication, negotiation, and problem-solving skills, with the ability to build relationships with team members and clients.
Ability to work with customers in cross-divisional work groups and maintain positive, productive relationships with customers, peers, and superiors.
Ability to work independently using sound business judgment and to thrive among diverse communication styles.
Ability to prepare and present oral and written documents clearly and concisely.
Comprehensive knowledge of business analysis and PMI PMBOK® Guide and Standards principles, theories, and practices.
Experience advising customers on strategies, alternatives, and implications of application customizations and interface designs.
High-level understanding of application programming, databases, and system design.
Ability to manage complex assignments with multiple work streams and aggressive, competing timelines.
Understanding of Software Development Lifecycle (SDLC) concepts and processes.
Knowledge of and experience with IT Service Management best practices and principles.
Extensive understanding of SharePoint end-user experience, sites, libraries, lists, and groups.
Demonstrable analytical skills and attention to detail.
Creative thinking and problem-solving skills, with a proactive, quality-oriented approach and demonstrated leadership and team-building skills.

Nice To Haves

Experience working for State government.
Healthcare-related experience (listed as highly desired).

Responsibilities

Conduct stakeholder analysis and market research and analysis.
Identify and document current- and future-state process workflows.
Create user stories and acceptance criteria.
Develop contextual diagrams, functional decompositions, and process workflows.
Develop business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, and system context diagrams.
Gather, develop, document, and validate business, functional, and technical requirements.
Perform functional and integrated testing.
Prepare and maintain project documentation and artifacts, including analyses, reports, and user documentation.
Work with project managers, developers, and end users to ensure application designs meet business requirements.
Create and maintain a requirements traceability matrix.
Provide business analysis deliverables for procurement documents and assist with writing procurement documentation as required.
Support UAT, including developing test scenarios and test cases.
Support required system go-live activities.
Build and document business, stakeholder, solution, and transition requirements.
Document gap analyses.
Prepare meeting minutes for distribution to varied audiences.
Author user stories, test scripts, and other Agile deliverables.
Follow PMO project management and business analysis methodology documentation.
Attend PMO meetings.
Travel locally in the Raleigh area to attend meetings.
Perform other related work as required.