Business Analyst

Memic•Portland, ME

About The Position

The Business Analyst drives business solutions for the MEMIC Group by gathering and analyzing requirements, managing stakeholder relationships, and delivering measurable value. The role involves independently owning project work while collaborating with cross-functional teams, identifying process improvements, and ensuring solutions align with organizational goals. The position is suited to someone with a strong foundation in business analysis who is eager to drive meaningful change. The Business Analyst may serve as Lead BA on a Product Team, managing and prioritizing the product backlog. The role also includes collaborating with the Business Intelligence team, facilitating stakeholder workshops, and mentoring Associate BAs.

Requirements

  • 2–4 years of experience in business analysis or a related field, with a proven track record of delivering successful projects.
  • Advanced problem-solving skills, including the ability to analyze complex issues and propose practical, data-driven solutions.
  • Excellent written and verbal communication skills, with the ability to influence, engage, and build strong stakeholder relationships at all levels.
  • Ability to tailor messages to diverse audiences.
  • Proficiency in business analysis tools such as Azure DevOps, Visio, and Excel, and familiarity with Agile methodologies.
  • Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
  • Strong analytical and critical-thinking skills focused on delivering measurable business value.
  • Willingness and ability to adapt to changing priorities and embrace new challenges.

Nice To Haves

  • Familiarity with workers' compensation or insurance processes.
  • Experience in process improvement methodologies such as Lean or Six Sigma.

Responsibilities

  • Gather, document, and validate business requirements from stakeholders, ensuring alignment with project objectives and organizational goals.
  • Lead documentation of current- and future-state processes, workflows, and user stories.
  • Serve as the primary liaison between stakeholders and technical teams, facilitating communication and managing expectations.
  • Identify process inefficiencies and propose solutions to improve workflows and deliver measurable value.
  • May act as Lead BA on a Product Team, managing and prioritizing the product backlog in alignment with strategic goals and stakeholder needs.
  • Collaborate with the Business Intelligence team to analyze data, identify trends, and provide actionable insights for decision-making.
  • Use business analysis tools to document requirements, model processes, and track project progress.
  • Facilitate stakeholder workshops and meetings to gather input, gain clarity, and build consensus.
  • Mentor Associate BAs by providing guidance, sharing best practices, and supporting their professional development.
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