Business Analyst - Advanced (Hybrid)

Serigor•Columbia, SC

About The Position

The Business Analyst - Advanced will be assigned to Client projects and evaluate agency needs, current and future business processes, and technical designs. The role provides analysis and documents requirements and strategies for information technology and non-technical solutions. As part of a business analyst team, this position conducts detailed analysis and documents business processes and requirements. The analyst serves as a liaison between business programs and IT, translating high-level business requirements into functional specifications and facilitating communication from initial requirements through final implementation. The role analyzes business and data requirements, recommends process improvements and opportunities for automation, supports requirements management and change control, and provides interpretation and guidance to technical and test teams. The position also identifies project risks and issues, works with internal and external stakeholders, researches and maintains business rules and models in a repository, and may recommend buy-versus-build decisions.

Requirements

  • At least 5 years of experience in government IT projects as a business analyst or in related duties.
  • At least 5 years of experience eliciting, mining, and documenting business rules and processes.
  • At least 3 years of Medicaid experience.
  • Excellent written and oral communication skills, including the ability to write requirements and use cases.
  • Understanding of business modeling techniques, including graphical process-flow software.
  • Ability to communicate effectively with executive management, line management, project management, and team members.

Nice To Haves

  • General subject matter expertise in Medicaid or other healthcare insurance, through project or operations experience.
  • MMIS experience, through project or operations experience.
  • Experience with Microsoft Office Project or Project Server.

Responsibilities

  • Serve as a liaison between business programs and the IT organization to identify technical solutions that meet user needs.
  • Analyze business partner operations to understand strengths and weaknesses and identify opportunities to automate processes and functions.
  • Assist with business process redesign and documentation for new technology.
  • Translate high-level business requirements into functional specifications and manage changes to those specifications.
  • Educate the IT organization about business direction and facilitate communication and agreements between business units and IT through implementation.
  • Use knowledge of technological trends to identify solutions that benefit supported business units.
  • Elicit, analyze, specify, and validate requirements.
  • Document and analyze agency business processes and recommend improvements.
  • Document and analyze data requirements and relationships.
  • Participate in requirements management, including change control, version control, tracking, status reporting, and traceability.
  • Provide requirements interpretation and guidance to technical and test teams.
  • Proactively identify risks, issues, and action items and work toward possible solutions.
  • Interact with vendors, government agencies, providers, beneficiaries, and other stakeholders.
  • Research business rules, requirements, and models, and maintain them in a repository.
  • Make buy-versus-build recommendations when appropriate.
  • Perform other project-related duties.
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