Business Analyst (Digital Banking Modernization) - 3699500

Lighthouse Technology Services•Buffalo, NY
•Hybrid

About The Position

Lighthouse Technology Services is partnering with a client to hire a Business Analyst focused on digital banking modernization. This 12-month contract has potential to extend and/or convert. The role is hybrid in Buffalo, New York, and the employee will be a W2 employee of Lighthouse Technology Services; C2C and subcontracting arrangements will not be considered. The Business Analyst will support the decommissioning of legacy services and modernization of digital banking customer experiences across web and mobile platforms. The role owns business analysis across the project lifecycle, from requirements gathering through customer release, and serves as a bridge between business requirements and technical implementation. The analyst will work with the Product Owner, engineering, QA, backend teams, and other stakeholders to document processes, coordinate testing and releases, and maintain product quality. The pay range is $35–$45+ per hour.

Requirements

  • Senior-level experience as a Functional Business Analyst, with full project lifecycle ownership from requirements through customer release.
  • Ability to gather and document business requirements, develop process flows, and coordinate complex testing and validation efforts.
  • Banking industry experience; digital banking domain expertise is strongly preferred to enable immediate productivity.
  • Digital technology background and understanding of APIs, batch processing, and database concepts.
  • Proficiency with JIRA, Miro, and Confluence.
  • Strong Microsoft Suite capabilities for business documentation and stakeholder communication.

Nice To Haves

  • Familiarity with Figma for design collaboration; training is available, but prior exposure is preferred.
  • Professional certifications in Business Analysis or related disciplines.

Responsibilities

  • Support decommissioning legacy services while modernizing digital banking customer experiences across web and mobile platforms.
  • Lead business requirements gathering from project inception through continuous development cycles.
  • Document detailed process flows to enable development and engineering teams to build effectively.
  • Coordinate stakeholders and facilitate cross-functional collaboration with the Product Owner to advance program objectives.
  • Manage testing, validation, and deployment coordination to ensure features meet customer expectations and quality standards.
  • Partner with QA and backend teams to maintain appropriate safeguards and validation checkpoints throughout the release process.
  • Triage defects with engineers and the Product Owner, prioritize remediation, and maintain product quality.
  • Support deployment readiness by completing required paperwork and ensuring all release criteria are met.
  • Bridge business requirements and technical implementation for engineering teams.
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