Business Analyst - Merchant Pricing Team
About The Position
The Business Analyst on the Merchant Pricing Team provides business metric and program analysis, manages reporting, and supports projects at multiple levels. The role calls for diverse administrative expertise and oversight of policies, programs, and initiatives, along with strategic thinking and proactive work with limited supervision. The analyst builds and maintains relationships with field management and works closely with other organizations within the line of business. The position analyzes merchant processing statements and works with internal sales representatives on cost analysis and optimization. It also develops and facilitates training materials and presentations, researches internal technical and procedural questions, and presents to audiences of up to 400 at internal team meetings, such as Power Hours. The role is based in an in-office culture, with flexibility determined by role responsibilities and business needs.
Requirements
- Experience in payment processing and industry concepts.
- Knowledge of interchange.
- Proficiency with Microsoft Excel, PowerPoint, and Word.
- Ability to evaluate and guide complex deals to support informed, timely decisions.
- Highly self-directed, with the ability to independently manage priorities.
- Collaborative approach and ability to build positive working relationships.
- High School Diploma, GED, secondary school diploma, or equivalent.
Nice To Haves
- Experience in Business Banking, Sales Support, merchant/pricing support, onboarding, or related financial services operations.
- Familiarity with Salesforce or similar workflow/reporting tools.
- Strong Excel and presentation-development skills.
- Experience supporting process improvement efforts, change initiatives, or business governance and risk routines.
Responsibilities
- Analyze merchant processing statements.
- Work directly with internal sales representatives on cost analysis and optimization.
- Create and facilitate training materials and presentations.
- Research internal technical and procedural questions.
- Present to audiences of up to 400 people at internal team meetings, such as Power Hours.
- Provide business metric and program analysis, report management, and project support.
- Oversee various policies, programs, and initiatives.
- Build and maintain relationships with field management and collaborate with other organizations within the line of business.
Benefits
- Paid time off.
- Access to resources and support for employees.
- Eligibility for an annual discretionary performance award.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
