Business Analyst - Consultant (Hybrid)

Serigor•Columbia, SC

22h•Hybrid

About The Position

The Business Analyst evaluates agency needs, current and future business processes, and technical designs to analyze and document requirements for information technology and non-technical solutions. The role is part of a team of business analysts and serves as a liaison between business programs and IT, applying knowledge of supported business units and the IT organization’s systems and capabilities. The analyst examines operations to identify opportunities to automate or improve processes, supports business process redesign, and translates high-level business needs into functional specifications. The role facilitates communication and agreements between business and IT from initial requirements through implementation, keeps IT informed about business direction, and applies knowledge of technology trends to propose solutions. Duties also include developing and managing requirements, analyzing business processes and data relationships, maintaining requirements and business models in a repository, guiding technical and test teams, identifying risks and issues, and working with internal and external stakeholders. The analyst may contribute to buy-versus-build recommendations and perform other project-related duties.

Requirements

Five years of experience in government IT projects as a business analyst or in related duties.
Five years of experience eliciting, mining, and documenting business rules and processes.
Three years of Medicaid experience.
Bachelor’s degree in a technical, business, or healthcare field; experience may substitute for education year by year.
Strong written and oral communication skills, including the ability to write requirements and use cases.
Understanding of business modeling techniques, including graphical process-flow software.
Ability to communicate effectively with executive management, line management, project management, and team members.
Experience obtaining business process and requirements information through interviews and analysis of laws, regulations, and policy documents.
Knowledge of formal business process documentation.

Nice To Haves

Subject matter expertise in Medicaid or other healthcare insurance, through project or operations experience.
MMIS experience in a project or operations context.
Microsoft Office Project or Project Server experience.

Responsibilities

Serve as a liaison between the business programs community and the IT organization to develop technical solutions that meet user needs.
Analyze business partner operations, identify strengths and weaknesses, and determine opportunities to automate processes and functions.
Assist with business process redesign and documentation for new technology.
Translate high-level business requirements into functional specifications and manage changes to those specifications.
Communicate business direction to the IT organization and facilitate agreements and commitments between business units and IT through implementation.
Apply knowledge of technological trends to identify solutions for supported business units.
Elicit, analyze, specify, and validate requirements.
Document and analyze agency business processes and recommend improvements.
Document and analyze data requirements and relationships.
Participate in requirements management, including change control, version control, tracking, status reporting, and traceability.
Interpret requirements and provide guidance to technical and test teams.
Identify risks, issues, and action items proactively and help develop solutions.
Interact with vendors, government agencies, providers, beneficiaries, and other stakeholders.
Research business rules, requirements, and models, and maintain them in a repository.
May make buy-versus-build recommendations.
Perform other project-related duties.