Business Analyst - Consultant

Novalink Solutions LLC•West Columbia, SC

About The Position

The Business Analyst - Advanced will support projects for the South Carolina Department of Health and Human Services (SCDHHS), the state Medicaid agency. The role evaluates agency needs, current and future business processes, and technical designs, then analyzes and documents requirements and strategies for information technology and non-technical solutions. The analyst works on a team responsible for detailed business analysis and documentation of business processes and requirements, including for complex, change-oriented projects such as the Medicaid Management Information System (MMIS) Replacement and Member Management Replacement Systems projects. The analyst serves as a liaison between business programs and IT, helping translate user needs and high-level business requirements into functional specifications and supporting those specifications through implementation. The role involves business-process and data analysis, requirements development and management, stakeholder communication, and guidance to technical and test teams. The position may also make buy-versus-build recommendations and maintain business rules, requirements, and models in a repository.

Requirements

Bachelor’s degree in a technical, business, or healthcare field; relevant experience may substitute for a degree year for year.
At least 5 years of experience in government IT projects as a business analyst or in related duties.
At least 5 years of experience eliciting, mining, and documenting business rules and processes.
At least 3 years of Medicaid experience.
Strong written and oral communication skills, including the ability to write requirements and use cases.
Understanding of business modeling techniques, including graphical process-flow software.
Ability to communicate effectively with executive management, line management, project management, and team members.
Experience obtaining business-process and requirements information through interviews with business personnel and analysis of laws, regulations, and policy documents.
Knowledge of formal business-process documentation.

Nice To Haves

Subject-matter expertise in Medicaid or other healthcare insurance, through project or operations experience.
MMIS project or operations experience.
Experience with Microsoft Office Project or Project Server.

Responsibilities

Evaluate agency needs, current and future business processes, and technical designs; analyze and document requirements and solution strategies.
Serve as a liaison between business programs and IT to identify technical solutions that meet user needs.
Analyze business operations, identify strengths and weaknesses, and find opportunities to automate processes and functions.
Assist with business-process redesign and documentation for new technology.
Translate high-level business requirements into functional specifications, manage changes to specifications, and communicate business direction to IT.
Facilitate communication and negotiate agreements and commitments between business units and IT from initial requirements through implementation.
Apply knowledge of technological trends to identify solutions for supported business units.
Elicit, analyze, specify, and validate requirements.
Document and analyze agency business processes and recommend improvements.
Document and analyze data requirements and relationships.
Participate in requirements management, including change control, version control, tracking, status reporting, and traceability.
Provide requirements interpretation and guidance to technical and test teams.
Identify risks, issues, and action items proactively and help develop possible solutions.
Interact with vendors, state and federal government agencies, state providers and beneficiaries, and other stakeholders.
Research business rules, requirements, and models, and maintain them in a repository.
May recommend whether to buy or build a solution.
Perform other project-related duties.