Business Analyst (HR experience preferred) (88656)

Inter-Con Security Systems•Pasadena, CA

About The Position

The Business Analyst supports Inter-Con’s Contract Administration team, focusing on contract data management, administrative processes, and quality control of payroll and benefits information maintained in Salesforce. Working within the Admin Pod, the role serves as a subject matter expert for reviewing payroll and benefits data fields that support Salesforce integration with ADP. The analyst reviews and validates Salesforce rate tables—including pay rates, benefit-related fields, job classifications, effective dates, and other compensation information—before data is transmitted to ADP. The position works with the Contracts Transition team, Payroll, Human Resources, Benefits, HRIS, and internal Salesforce teams to identify and resolve discrepancies and maintain data integrity throughout the contract lifecycle. The role also supports contract administration activities, including contract transitions and modifications, collective bargaining agreement requirements, reporting, subcontractor onboarding, and process improvement. Prior experience working with contracts is required. Graduates with bachelor’s degrees in Business, Economics, Administration, or related fields are encouraged to apply.

Requirements

  • Prior experience working with contracts.
  • Strong quantitative skills.
  • Excellent written and oral communication skills.
  • High degree of accuracy and attention to detail.
  • Ability to multitask and prioritize.
  • Strong sense of urgency and ability to meet deadlines.
  • Intermediate to advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, data reconciliation, and analysis of large datasets.
  • Strong analytical and problem-solving skills.
  • Ability to identify discrepancies, investigate root causes, and communicate findings to technical and nontechnical stakeholders.
  • Ability to manage competing priorities, meet deadlines, and work independently in a fast-paced environment.
  • Ability to appropriately handle confidential employee and compensation information.

Nice To Haves

  • Bachelor’s degree in Business Administration, Finance, Human Resources, Economics, or a related field, or equivalent work experience; preferred.
  • HR experience preferred.
  • Experience with data validation, quality assurance, system integrations, or user acceptance testing preferred.
  • Familiarity with collective bargaining agreements, prevailing-wage requirements, or government contracting environments is a plus.
  • Bachelor’s graduates in Business, Economics, Administration, and related fields are strongly encouraged to apply.

Responsibilities

  • Write analyses and interpret current data and contracts.
  • Create and modify key internal documents.
  • Process security service requests from clients.
  • Review and evaluate changes in service, work scope, and contract extensions, and prepare related client communications.
  • Prepare periodic contract review documents and client budgets.
  • Communicate contract-related changes to internal staff.
  • Maintain positive relationships with internal clients and recommend practical solutions to contract issues.
  • Prepare and review billing instructions throughout the contract lifecycle.
  • Prepare CBA workbooks identifying economic milestones.
  • Support government or commercial reporting.
  • Assist with subcontractor onboarding and prepare agreements and invoice instructions.
  • Review new contract rate-table setups to ensure payroll and benefits data fields are correct before import.
  • Serve as the Admin Pod’s subject matter expert for payroll, human resources, and employee benefits data in Salesforce.
  • Conduct quality control reviews of Salesforce rate tables, validating pay rates, benefits fields, job classifications, effective dates, and other compensation information before ADP integration.
  • Review compensation and benefits requirements for contract transitions and modifications, CBAs, and prevailing-wage adjustments.
  • Coordinate with Payroll, HR, Benefits, HRIS, and Salesforce teams to support data accuracy, consistency, and compliance with business requirements.
  • Support Salesforce-to-ADP integration, including field-mapping validation, data reconciliation, user acceptance testing, and identification of integration discrepancies.
  • Investigate data exceptions, coordinate corrections with relevant departments, and help prevent recurring issues.
  • Develop and maintain quality-control checklists, validation procedures, and documentation for payroll and benefits data integrity.
  • Monitor data accuracy following contract transitions, annual wage modifications, and other compensation-related changes.
  • Identify opportunities to improve administrative processes, automate validation, and strengthen internal controls.
  • Support post-implementation monitoring of the Salesforce-to-ADP integration, including source-to-destination reconciliation and tracking unresolved exceptions.
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