Business Analyst (HR experience preferred)

INTER-CON SECURITY SYSTEMS INC•Pasadena, CA
•$75,000 - $80,000•Onsite

About The Position

The Business Analyst supports Inter-Con’s Contract Administration team, focusing on contract data management, administrative processes, and quality control of payroll and benefits information maintained in Salesforce. Within the Admin Pod, the role serves as a subject matter expert for reviewing payroll and benefits data fields used in the Salesforce-to-ADP integration. The analyst reviews and validates Salesforce rate tables, pay rates, benefit-related fields, job classifications, effective dates, and other employee compensation information before transmission to ADP. The role works with Contracts Transition, Payroll, Human Resources, Benefits, HRIS, and Salesforce teams to identify discrepancies, resolve data issues, and maintain data integrity throughout the contract lifecycle. The position also supports contract administration, including contract transitions and modifications, collective bargaining agreement requirements, internal reporting, and process improvement. It performs quality-control reviews, supports integration validation and reconciliation, investigates exceptions, maintains validation procedures and documentation, and monitors data accuracy after contract or compensation changes. Prior experience working with contracts is required. Bachelor’s graduates in Business, Economics, Administration, and related fields are strongly encouraged to apply.

Requirements

  • Prior experience working with contracts is required.
  • Strong quantitative skills.
  • Excellent written and oral communication skills.
  • High degree of accuracy and attention to detail.
  • Ability to multitask and prioritize.
  • Strong sense of urgency and ability to meet deadlines.
  • Intermediate to advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, data reconciliation, and analysis of large datasets.
  • Strong analytical and problem-solving skills, including the ability to identify discrepancies, investigate root causes, and communicate findings to technical and nontechnical stakeholders.
  • Ability to manage competing priorities, meet deadlines, and work independently in a fast-paced environment.
  • Ability to handle confidential employee and compensation information appropriately.

Nice To Haves

  • Bachelor’s degree in Business Administration, Finance, Human Resources, Economics, or a related field, or equivalent work experience; preferred.
  • HR experience preferred.
  • Experience with data validation, quality assurance, system integrations, or user acceptance testing preferred.
  • Familiarity with collective bargaining agreements, prevailing wage requirements, or government contracting environments is a plus.
  • Bachelor’s graduates in Business, Economics, Administration, and related fields are strongly encouraged to apply.

Responsibilities

  • Write analyses and interpret current data and contracts.
  • Create and modify key internal documents.
  • Process security service requests from clients.
  • Review and evaluate changes in service, work scope, and contract extensions, and prepare related client communications.
  • Prepare periodic contract review documents.
  • Prepare budgets for clients.
  • Communicate contract-related changes to internal staff.
  • Maintain positive relationships with internal clients and recommend practical solutions to contract issues.
  • Prepare and review billing instructions throughout the contract lifecycle.
  • Prepare CBA Workbooks to identify economic milestones.
  • Support government or commercial reporting as needed.
  • Assist with subcontractor onboarding and prepare agreement and invoice instructions.
  • Review new contract rate-table setups to confirm payroll and benefits data fields are correct before import.
  • Serve as the Admin Pod subject matter expert for payroll, HR, and employee benefits data maintained in Salesforce.
  • Review Salesforce rate tables for accuracy of pay rates, benefits fields, job classifications, effective dates, and other compensation data before integration with ADP.
  • Review compensation and benefits requirements for contract transitions, modifications, CBAs, and prevailing wage adjustments.
  • Partner with Payroll, HR, Benefits, HRIS, and Salesforce teams to ensure data accuracy, consistency, and compliance with business requirements.
  • Support Salesforce-to-ADP integration activities, including field-mapping validation, data reconciliation, user acceptance testing, and identification of integration discrepancies.
  • Investigate and resolve data exceptions with relevant departments, and help prevent recurring issues.
  • Develop and maintain quality-control checklists, validation procedures, and documentation for payroll and benefits data integrity.
  • Monitor data accuracy after contract transitions, annual wage modifications, and other compensation-related changes.
  • Identify opportunities to improve administrative processes, automate validation, and strengthen internal controls.
  • Support post-implementation monitoring of the Salesforce-to-ADP integration, including source-to-destination reconciliation and tracking unresolved exceptions.
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