Business Analyst

Federal Reserve System•Los Angeles, CA

2d•$75,300 - $131,900

About The Position

The Federal Reserve Bank of San Francisco’s Law Enforcement + Workplace Experience Group is seeking a Business Analyst to join its Support Office team. The role delivers actionable insights and leads projects and programs that support critical business decisions and improve organizational effectiveness. The analyst supports stakeholders across multiple business lines within WE + LE and the Bank, and is expected to manage multiple initiatives, take a proactive approach, and communicate effectively. The position applies business knowledge and analytical skills to WE + LE operations, strategic planning, programs, and business issues. It involves collecting and interpreting data, developing reports and visualizations, partnering with stakeholders to define needs and implement solutions, and coordinating cross-functional projects. The analyst also supports information management, business continuity, collaboration tools, organizational communications, and other analysts and team members.

Requirements

Bachelor’s degree in Business Administration, Data Analytics, Information Management, Project Management, Public Administration, or a related field, or an equivalent combination of education, training, and work experience.
Typically requires 2+ years of experience in business analysis, program coordination, project management, operations, information management, business continuity, or a related business support function.
Intermediate to advanced proficiency in Microsoft 365 applications, including Excel, PowerPoint, SharePoint, CoPilot, Teams, Word, Visio, and Project.
Experience creating dashboards, reports, infographics, or other data visualizations using Tableau, Power BI, or similar business intelligence platforms.
Strong project management, organizational, and coordination skills, with the ability to manage multiple priorities, navigate ambiguity, and drive work to completion in a dynamic environment.
Excellent written, verbal, and presentation skills, including the ability to communicate complex information and recommendations to diverse audiences.

Responsibilities

Use business knowledge and analytical skills to support decisions related to WE + LE operations, strategic planning, programs, and business issues.
Collect, validate, analyze, and interpret data from multiple sources; identify trends and patterns; and develop actionable insights, reports, dashboards, visualizations, and recommendations for leadership.
Partner with stakeholders and cross-functional teams to assess business needs, define requirements, evaluate alternatives, and implement projects, automation, data infrastructure, and process improvement solutions.
Lead or participate in cross-functional projects and programs by developing project plans, coordinating meetings and communications, tracking deliverables, documenting decisions and action items, and supporting implementation.
Lead and improve the Group’s information management program, including coordinating records management, maintaining information maps and permissions, supporting assessments and inventories, overseeing records disposition, and monitoring compliance.
Coordinate the Group’s business continuity program by maintaining continuity plans, facilitating exercises and attestations, tracking improvement actions, communicating requirements, and supporting organizational resilience.
Administer and enhance SharePoint sites, Teams environments, distribution groups, and related collaboration tools by managing permissions, maintaining and organizing content, supporting compliance, and improving information access and usability.
Coordinate recurring business communications, reports, leadership presentations, and other information-sharing activities.
Communicate proactively with internal and external stakeholders, peers, and management while building and maintaining positive relationships.
Provide backup support for other analysts and team members across the Group.
Use sound judgment and discretion when managing sensitive business information, records, permissions, and data.