Business Analyst

CTIRMS • Pensacola, FL

1d • Hybrid

About The Position

The Business Analyst is located in Pensacola, Florida, and supports Training and Education Management Systems for the Naval Education and Training Command (NETC), with a primary focus on the Naval Education and Training Future Officer and Citizenship User System (NETFOCUS). The position follows a hybrid schedule.

The role leads analysis across Program of Record efforts to support decisions about success, risk, and overall viability. It gathers and documents stakeholder needs for new or existing IT systems and projects; maintains project documentation and progress reports; monitors program activities, implementation, and forecasting; and manages project status, budgets, and schedules. The analyst also prepares and formats government contract deliverables and coordinates with staff across disciplines. Change requests are managed in the System of Record, currently Serena (OpenText/Micro Focus).

Candidates must meet one of the listed education, experience, certification, or DoD/Military course-completion pathways, and must have at least an Interim Secret/T3 clearance or a current T3 clearance.

Requirements

• Meet one of the stated education, experience, or DoD/Military course-completion pathways: a bachelor's degree in Software Engineering, Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET-accredited or NCAE-C-designated institution; or two years of experience with one of the listed certifications; or completion of one of the listed DoD/Military courses.
• Have at least an Interim Secret/T3 clearance or a current T3 clearance.
• The certification requirement is met by any one of the criteria listed in the Education and Experience section.

Nice To Haves

• Experience supporting or working with technology programs, such as software development, system administration, or similar IT infrastructure projects.
• Experience with User Acceptance Testing (UAT) and contributing to UAT to ensure products or software meet end-user needs.
• Troubleshooting skills: determining causes of operating errors and deciding what to do about them.
• Complex problem-solving skills, including evaluating information, options, and solutions.
• Active listening skills.
• Active learning skills, including understanding implications of new information for current and future problem-solving and decision-making.
• Critical-thinking skills, including using logic and reasoning to evaluate alternative solutions, conclusions, or approaches.
• Written comprehension.
• Deductive reasoning.
• Problem sensitivity: recognizing when something is wrong or likely to go wrong.
• Oral comprehension.
• Inductive reasoning.

Responsibilities

• Lead analysis efforts across Program of Record(s) to support decisions about success, risk, and overall viability.
• Gather, identify, and document stakeholder needs and expectations for new or existing IT systems and projects.
• Maintain comprehensive project documentation and generate regular reports tracking progress and outcomes.
• Track and monitor new and ongoing program activities, including implementation and forecasting, to support Gov 2.0 efforts.
• Manage, develop, and track project status, budgets, and schedules.
• Develop, review, and format Microsoft Word documents, Excel spreadsheets, PowerPoint presentations, and other documents supporting government contract deliverables.
• Work with staff from management, engineering, procurement, logistics, production, and other disciplines to complete tasks.
• Manage change requests in the System of Record, currently Serena (OpenText/Micro Focus).

What This Job Offers

• Job Type: Full-time