Business Analyst - Public Sector

Speridian Technologies • Albuquerque, NM

1d

About The Position

Speridian is seeking a Business Analyst to work with public sector agencies on technology modernization and process improvement projects. The role gathers and documents requirements, analyzes current processes, and connects program staff with technical teams to ensure solutions meet agency needs and policy requirements. The position is located in Santa Fe or Albuquerque, New Mexico.

The Business Analyst leads requirements sessions, documents business and technical needs, maps current and future processes, and maintains traceability throughout delivery. The role supports Agile or hybrid projects, testing and User Acceptance Testing, organizational change management, and communications. It also prepares status reports, procurement-related inputs, and contract deliverables as required, and serves as the day-to-day link between agency business users and technical delivery teams.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Public Administration, or a related field.
• At least 4 years of experience as a Business Analyst, ideally on IT system implementation or modernization projects.
• Proven experience eliciting and documenting requirements, user stories, and use cases.
• Skill in process modeling (BPMN, Visio, Lucidchart) and gap analysis.
• Working knowledge of Agile/Scrum and Waterfall delivery methods.
• Experience with tools such as Jira, Confluence, Azure DevOps, or similar.
• Strong facilitation, communication, and documentation skills with technical and non-technical stakeholders.
• Proficiency in Microsoft Excel, with the ability to analyze data to support business decisions.

Nice To Haves

• Prior experience with state, local, or federal government agencies, for example in health and human services, public safety, transportation, revenue, or workforce programs.
• Familiarity with government procurement, contract deliverables, and oversight such as IV&V or PMO reporting.
• Experience with Data Management, case management, or CRM platforms.
• Exposure to data analysis or reporting tools such as SQL, Power BI, or Tableau.
• Certifications such as CBAP, CCBA, PMI-PBA, or Certified Scrum Product Owner (CSPO).

Responsibilities

• Lead requirements sessions with program staff, IT teams, and other stakeholders through interviews, workshops, and observation.
• Document business, functional, and non-functional requirements, user stories, and acceptance criteria.
• Map current-state (as-is) and future-state (to-be) business processes, and identify gaps and improvement opportunities.
• Maintain a requirements traceability matrix from requirements through design, testing, and delivery.
• Support Agile or hybrid delivery, including backlog grooming, sprint planning, reviews, and product owner support.
• Help develop test plans and test cases, and coordinate User Acceptance Testing (UAT).
• Support organizational change management, training materials, and end-user communications.
• Prepare status reports, RFP/RFI inputs, and contract deliverables as required.
• Act as the day-to-day link between agency business users and the technical delivery team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level