Business Analyst

First Student•Cincinnati, OH

5d•$70,000 - $90,000

About The Position

The Business Analyst works closely with business stakeholders, portfolio managers, and subject matter experts to understand business needs and support strategic goals through technology. The role builds relationships across the organization, analyzes business processes, identifies improvement opportunities, and translates business needs into effective technology solutions. The Business Analyst gathers and documents requirements, facilitates current- and future-state process design, develops process documentation and workflows, and partners with program leads, application owners, project teams, IT, and solution providers throughout solution design, implementation, and change management. The role evaluates the business impacts of changes, communicates project risks and concerns, identifies technology opportunities, researches emerging technology and initiatives, and develops business cases and statements of requirements for proposed systems. The position requires a bachelor’s degree in Management Information Systems or a related field, or an equivalent combination of education and experience, along with at least eight years of business requirements experience or equivalent experience. Compensation ranges from $70,000 to $90,000, depending on experience. English proficiency is required for job-related communications and training.

Requirements

Bachelor’s degree in Management Information Systems or a related field, or an equivalent combination of education and experience.
High school diploma or equivalent required.
At least 8 years of experience developing business requirements or equivalent experience.
At least 5 years of experience in business process analysis or management, data analysis, and workflow analysis.
Strong business analysis skills, including requirements gathering, process modeling, workflow development, process improvement, and reengineering.
Strong analytical and problem-solving skills, including the ability to translate complex technical concepts into business terms.
Strong written and verbal communication skills and ability to work effectively with business and IT leaders, managers, subject matter experts, and cross-functional teams.
Experience creating business requirements, process flows, diagrams, workflows, and other documentation supporting technology initiatives.
Familiarity with the project delivery lifecycle and experience supporting technology or business application changes.
High proficiency in Microsoft Visio, Excel, and PowerPoint.
Experience with Microsoft Power Automate tools.
Experience with Microsoft Power BI.
SQL experience.
English proficiency for job-related training, safety communications, company policies, employment documents, and other communications.

Nice To Haves

CBAP or ISEB certification.
Order Entry and/or Accounts Receivable (A/R) support experience.
Billing platform or billing system experience.

Responsibilities

Build relationships with business stakeholders and subject matter experts to understand business functions, processes, and technology needs.
Elicit, analyze, and document business requirements using interviews, workshops, process analysis, use cases, and other business analysis techniques.
Evaluate information from multiple sources to identify underlying needs, resolve conflicts, and translate high-level requirements into detailed functional specifications.
Facilitate as-is and to-be process design, identifying opportunities for standardization, improvement, and efficiency.
Create business requirements, process documentation, workflows, and supporting materials for business and technical audiences.
Partner with Program Leads, Application Owners, and solution providers to ensure requirements are understood and proposed solutions meet business needs.
Act as a liaison among business stakeholders, end users, project teams, IT, and solution providers during solution design, implementation, and change management.
Assess the business impact of system and process changes and ensure changes are documented and communicated.
Maintain visibility into planned and ongoing projects and communicate business impacts, risks, issues, and concerns to stakeholders and leadership.
Identify opportunities to use technology to improve business processes, effectiveness, and efficiency.
Research emerging technology and new business initiatives that may require IT involvement and provide input to portfolio management teams.
Develop business cases and statements of requirements for proposed systems, including expected benefits and estimated costs.
Comply with standards established by the BA Community of Practice.