Business Analyst - C2C - Columbia, SC

SUNSHINE ENTERPRISE USA LLC•Columbia, SC

1d•Hybrid

About The Position

We are seeking an experienced Business Analyst with strong technical writing, documentation, and process analysis expertise. The ideal candidate will work closely with project managers, technical teams, business stakeholders, and compliance teams to support enterprise initiatives, process improvements, and regulatory compliance efforts. This role requires excellent communication skills, the ability to create detailed technical documentation and process workflows, and experience managing multiple reporting and project tracking activities in a fast-paced environment.

Requirements

6+ years of experience as a Business Analyst or in a related role
Excellent technical writing and documentation experience
Strong experience creating process flows, diagrams, and workflow documentation
Advanced knowledge of Microsoft Office tools including Word, Excel, PowerPoint, and Visio
Strong analytical and organizational skills
Ability to identify, map, document, and improve business processes
Experience tracking project milestones and supporting project management activities
Ability to manage multiple tasks and reporting requirements in a high-volume environment
Strong written and verbal communication skills

Nice To Haves

5+ years of technical writing experience
Experience creating technical SOP documentation
Strong Visio graphic creation and workflow documentation experience
Experience supporting regulatory compliance projects
Strong schedule management and planning skills
Experience working in fast-paced enterprise environments

Responsibilities

Track project milestones and provide recommendations or adjustments to project managers as needed
Develop and maintain detailed technical documentation, SOPs, process flows, and reporting materials
Create clear and effective workflow diagrams, business process maps, and presentations using Visio and PowerPoint
Work closely with stakeholders to identify, document, and support business processes and operational improvements
Support regulatory compliance initiatives and documentation efforts
Coordinate and manage multiple reporting requirements simultaneously
Participate in project planning, schedule tracking, and status reporting activities
Analyze existing business processes and recommend process improvements
Collaborate with cross-functional teams to gather requirements and ensure project deliverables are completed on time
Ensure documentation standards and organizational procedures are properly followed
Assist with communication between technical teams, business units, and leadership
Support project managers with scheduling, planning, and reporting activities
Maintain organized documentation repositories and ensure records remain up to date