Business Analyst- Yardi

LEFRAK ORGANIZATIONNew York, NY
6h

About The Position

Seeking a detail-oriented and analytical Business Analyst to join our dynamic team. This role supports and enhances Yardi Voyager and related platforms while serving as a key liaison between business stakeholders and technical solutions. The ideal candidate is analytical, detail-oriented, and experienced in property management systems, with a strong ability to translate business needs into system improvements.

Requirements

  • Bachelor's degree required
  • 2–4 years of Yardi Voyager experience
  • Strong SQL experience
  • Excellent communication, organization, and problem‑solving skills

Nice To Haves

  • Property management experience preferred
  • Experience in a helpdesk or systems support environment

Responsibilities

  • Provide support for Yardi Voyager and related modules (RentCafe, Payment Processing, Concierge, etc.)
  • Gather and document business requirements; develop functional specifications
  • Lead testing efforts (UAT, system upgrades, enhancements) to ensure solutions meet business needs
  • Monitor and manage the Yardi support queue, ensuring SLAs and quality standards are met
  • Coordinate with third-party vendors for system updates, implementations, and integrations
  • Assist with property acquisitions, new lease setups, migrations, and post-conversion reviews
  • Develop reports, documentation, and user procedures
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